Event & Community Center Supervisor

Description

Important Information:
MQ Screening: 10/24/2025-11/16/2025
Screening for Best Qualified: 11/17/2025-11/21/2025
1st Interviews: Week of 12/01/2025
2nd (Final) Interviews: Week of 12/08/2025

To plan, organize, direct, coordinate and supervise the activities of lower-level professional, custodial, and clerical staff, and the operations and specialized activities of the Event Center and city sponsored events. Supervises and facilitates various City events through the Event Center, and coordination of events at the Sylvan Center. Monitors and maintains the operating and program budget and ensures all vendors are properly licensed and meet all insurance requirements. Provides information and services to facility users. Responsible for maintaining and marketing the Event Center facility.

Examples of Duties

• Plan, coordinate, and implement large community events; coordinate and organize medium and smaller City events, community meetings, functions, and related activities; obtain materials, refreshments and resources and set up rooms and equipment; attend events and serve as City coordinator and keep activities flowing subject to timeliness/management needs.
• Manages City events and facility uses.
• Coordinate outside service needs with catering concessionaires, security, and other service providers.
• Issue instructions to technical and maintenance personnel to assure that all necessary equipment and services are scheduled and in order; monitor events in progress.
• Demonstrate political acumen by representing the City professionally at all times.
• Coordinate community education activities related to the City; promote and provide tours of City facilities as needed; foster public understanding of City goals, policies, programs, and services.
• Assist members of the management team regarding issues of concern related to communication of City matters with the public, as requested.
• Coordinate, review, edit, monitor and assist with the planning of publications and distribution of City information. Rewrite and edit copy to improve readability.
• Plan, obtain information, edit, and layout, advertisements, flyers, brochures, social media and other materials associated with city events and/or the marketing of the Event Center; coordinate production and oversee distribution.
• Attend regional and/or state conferences and trainings relative to community event organizing and facility management.
• Receive requests from the media and forward to appropriate department.
• Maintain event records and prepare related reports and correspondence.
• Assist with program budget preparation related to City events; obtain bids and proposals; monitor expenditures; reconcile bills.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Oversee the work of staff developing event/facility cost estimates, invoices and manages payment of all event services, including facility rentals.
• Tracks and maintains operating costs and revenues related to use of the Event Center and Sylvan Center; makes recommendations on rental fee schedules and updates.
• Greets the public, answers questions, or directs them to appropriate office personnel as necessary.
• Oversee the work of staff who ensures vendors meet all insurance requirements, permit/rental agreements are followed, and coordinates appropriate staff to assist with the event/facility use.
• Recommend the appointment of personnel; provide or coordinate staff training and conduct performance evaluations.
• Plan, supervise and coordinate construction, repair, and building maintenance/cleaning of City’s Event Center; obtains bids and proposals, consistent with the City’s purchasing policy and public works contracting code.
• Develop and maintain an equipment maintenance, depreciation and replacement schedule.
• Monitor changes in laws, regulations and technology that may affect maintenance and operations.
• Perform related duties as assigned.

Typical Qualifications

Knowledge of:

• Principles and practices of event planning and community relations.
• Methods for writing, editing, and distributing public information through various written media, including newsletters and web sites.
• Principles and practices of special event planning, coordination and promotion.
• Security, concession, service, and operations needs associated with events.
• Health, fire, and safety codes and emergency procedures affecting the use of public events facilities/grounds.
• Correct English usage and writing styles appropriate for print use.
• Techniques and methods of effective oral and written presentation.
• Audio visual equipment and use.
• Computer applications related to desktop publishing, word processing, and graphic presentations; general office methods, equipment use and procedures.
• Principles and practices of good customer service.
• Principles and practices of safety management.
• Budgeting procedures and techniques.
• Federal and state laws and regulations related to access for individuals with disabilities with regards to programs and facilities.
• Equipment, tools, and materials used in facilities.
• Principles of contract management and oversight.
• Principles of public works contract code and developing bid and proposal documents.
• Principles of supervision, training, and personnel management.
• Techniques and principles of effective interpersonal communication.
• Event configurations, event set-up, production, and changeover procedures.

Ability to:

• Organize and direct the operations of the Event Center facility.
• On a continuous basis, know and understand all aspects of the job; analyze budget and technical reports; interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem solve division related issues; and explain and interpret policy.
• Exercise independent judgment and initiative; manage projects and multiple priorities effectively.
• Assist in the development and monitoring of an assigned program budget; project, track and reconcile expenses.
• Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
• Anticipate, schedule, and coordinate equipment, operations, and service need for individual events.
• Identify event problems and take effective course of action.
• Respond to public inquiries and complaints in an effective and tactful manner.
• Work on concurrent assignments under time constraints; meet publication and distribution deadlines.
• Develop and deliver effective presentations using visual displays and graphics.
• Create and/or edit professional written material; edit and proofread with a high degree of accuracy.
• Consider the relative costs and benefits of potential actions to choose the most appropriate one.
• Provide high quality, economical services to the Citrus Heights community, placing emphasis on responsive customer service.
• Demonstrate a civic entrepreneurial spirit by generating new, innovative ideas and development of better methods to accomplish tasks and complete projects.
• Foster an environment that embraces diversity, integrity, trust and respect.
• Be an integral team player, which involves flexibility, cooperation and communication.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Work with various cultural and ethnic groups in a tactful and effective manner.
• Use principles of effective office safety including use of equipment in a proper and safe manner, use of preventative personal ergonomic techniques, and maintenance of safe housekeeping in personal and common workspaces.
• Communicate clearly and concisely, both orally and in writing.
• Operate a personal computer with proficiency and familiarity.

Experience and Training

Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Three (3) years of experience similar to that of an Event and Community Center Technician, overseeing facilities operations, maintenance and coordination and planning of events, with at least one year of supervisory experience.

And: Equivalent to the completion of twelfth grade.

Note: Additional college with course work in public administration, business administration, or a related field is desirable. Coursework from an accredited college, vocational training school, certification program or military training program in facilities, maintenance, event planning, or other area or field closely related to the intent of the class may be substituted for up to two years of the required experience on the basis of 2.5 semester units (3.75 quarter units) are equal to one month of experience.

License or Certificate:
May need to possess a valid California driver’s license and proof of automobile liability insurance as required by the position.

Supplemental Information

On a continuous basis, sit at a desk. Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift or carry weight of 50 pounds or less.

The City offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

The City’s first-class benefits include:

• RETIREMENT- CalPERS retirement (employee pays full member contribution).
• Classic member 2.7% @ 55 (Employees hired with the City of Citrus Heights before 08/14/2011)
• Classic member 2% @ 55
• PEPRA member 2% @ 62
• LEAVE - the City’s time off options.
• 136 hours of Annual Leave (to be used for vacation or sick time)
• 40 hours of Long Term Medical Leave
• 16 hours of Floating Holiday beginning Jan 1st each year
• 80 hours of Management Leave each Fiscal Year
• HEALTH INSURANCE - monthly City contribution toward health insurance ($2375contribution for Family coverage, $1850 contribution for Employee + 1 person & $925 contribution for Employee only), or a $700/month stipend if alternative group health care coverage is demonstrated. City also provides Flexible Spending and Dependent Care Account options.
• DENTAL/VISION - fully paid family dental & family vision.
• LIFE INSURANCE - City pays $100,000life & accidental death & dismemberment for management employees, and long-term disability insurance. Optional life is available to employees at their expense.
• DEFERRED COMPENSATION PLAN - Optional enrollment in a pre-tax payroll deducted 457 plan (Mission Square). The City offers up to a 3% city-matching contribution for management team.

SOCIAL SECURITY - The City does not participate in Social Security but does participate in Medicare and State Disability Insurance (SDI).

Closing Date/Time: 11/16/2025 11:59 PM Pacific

• 

• City of Citrus Heights

• 916-725-2448

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