Office Assistant I/II (20679037)

The City of Burlingame's Parks & Recreation Department and Public Works Corporation Yard is accepting applications for a full-time Office Assistant I/II.

Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization.

We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories:

• Colleagues
• Community
• Location
• The Work
• The Benefits

Browse the Burlingame Welcome Brochure for more information about why employees love working here.

Welcome Brochure

Job PDF:

https://www.calopps.org/sites/default/files/Office%20Assistant%20I-II%20-%20A107%202012%20Final.pdf

Ideal Candidate

PARKS & RECREATION

The Burlingame Parks and Recreation Department is seeking an enthusiastic and dedicated individual to join our dynamic, fast-paced team as the welcoming face of the Burlingame Community Center. This highly visible role involves daily front-facing public interactions, as well as administrative tasks, including (but not limited to) phone answering and assisting with program registration. This position also includes creating internal room reservations with community partners, directing a plethora of inquiries to the correct city departments, and picnic rentals. This role is critical as it is the bridge between the community and the Parks and Recreation Department.

PUBLIC WORKS

The City of Burlingame is looking for a motivated and detail-oriented candidate to join our Public Works department as an Office Assistant I/II. The incumbent must work independently and exercise a great deal of judgment in the completion of various administrative duties in support of Corporation Yard staff and community members; including, but not limited to answering the main phone line, responding to email inquiries, submitting service requests, responding to radio calls, and processing invoices for payment.

DEFINITION

This position performs intermediate-level clerical tasks involving typing, filing, and providing information and assistance to interested parties. Work is performed under general supervision.

ESSENTIAL DUTIES

Provides a variety of information and assistance to interested parties including explanation of department’s and city’s programs and policies. Serves as receptionist including receiving incoming calls, providing general information by telephone and in person, and referring callers or visitors to proper party or agency, or handling their needs. Screens calls and takes messages. Types a variety of correspondence, forms and reports, from clear copy, draft or instructions. Reviews reports, records, worksheets, applications and other data for accuracy, completeness and compliance with established standards. Support a team approach to resolving daily issues. May provide technical assistance or instruction to other employees.

Performs general office work including mail processing, filing and ordering of office supplies; operates a variety of office equipment including personal computer, calculator, and photocopier.

ESSENTIAL REQUIREMENTS

Knowledge of: Office practices and procedures; basic mathematics; correspondence forms and correct punctuation, spelling, grammar and vocabulary and basic records retention systems.

Ability to: Acquire a working knowledge of the functions, procedures and policies of the city and its operations; perform duties without immediate supervision; maintain accurate and complete records.

Skills: Operate a variety of office equipment including personal computer, calculator, and photocopier. Utilize a variety of office software applications, particularly MS Word, Excel and Outlook. Acute attention to details.

EDUCATION AND EXPERIENCE: Sufficient experience and education to perform the above duties. A typical qualifying background would be graduation from high school and one year’s experience in typing and general clerical work.

SPECIAL REQUIREMENTS

Ability to work cooperatively with all those contacted in the course of employment; to deal calmly and tactfully with irate citizens; hear well enough to hear citizens and staff in person or on the telephone; good enough vision to see computer screen and to read instruction and materials to be typed.

Ability to perform simple adjustments to and clear jams from machines, which requires kneeling, bending down and reaching into mechanical parts of machinery.

Benefits

BENEFITS:

• Retirement: CalPERS 2.5% at 55 for Classic members and 2.0% at 62 for New members; Classic members contribute 1.5% of the City’s contribution to CalPERS retirement via payroll deduction on a pre-tax basis
• Health Insurance: Choice of CalPERS Medical plans. City pays up to 92.5% of medical premium of most medical plans
• City contribution to Retiree Health Reimbursement Arrangement (HRA): 3% of salary, increases with years of service
• Dental and Vision for employee and dependents
• Term life insurance policy in the amount of $75,000
• Long-Term Disability Insurance plan pays 60% of monthly salary ($3,500 max)
• Vacation leave of 10 days for the first 4 years and increases with years of service
• Fourteen paid holidays per year (includes 2 floating holidays)
• Sick Leave: 12 days per year
• Deferred Compensation: City contributes $45 per pay period matching contribution to a 457 plan
• Section 125 Flex Benefit: Un-reimbursed Medical and Child Care
• Transportation Incentive Program
• Reduced fee for City Recreation fitness classes
• Employee Assistance Program

Special Instructions

SALARY & HOURS

Office Assistant I/II: $31.19 - $41.18 per hour, depending on experience. 40 hours per week Monday- Friday.

APPLICATION PROCESS

This recruitment will close on Friday, November 21, 2025 at 5:00 p.m. or upon receipt of the first 100 applications, whichever occurs first.

Interested candidates must submit a completed online employment application. Applications submitted without completed supplemental questions will be considered incomplete and disqualified from this recruitment process. Your responses will be reviewed for appropriate grammar, punctuation, and content. Resumes are highly desirable, but a resume in lieu of a completed application will not be accepted.

Unless otherwise specified, All correspondence will be conducted via the email address provided on your application.

SELECTION PROCESS

All applications will be reviewed for relevant education, experience, training and other job-related qualifications. The department will invite the most qualified candidates for a department interview.

Note: The City of Burlingame reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process.

PRIOR TO APPOINTMENT

Prior to appointment, candidates will be required to:

• pass a fingerprint check submitted to the Department of Justice
• pass a background investigation
• comply with The Immigration Reform and Control Act of 1986 and provide proof of identity and authorization to work in the United States at date of hire

This position has a 12 month probationary period from the date of hire. Whereby, the selected candidate must receive a rating of no less than 'satisfactory' at the end of the probationary period to continue forward with employment. During the 12 month probationary period, the selected candidate can be terminated with, or without cause.

The City of Burlingame is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this job announcement are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Closing Date/Time: 11/21/2025 at 5pm or until 100 applicants

• 

• City of Burlingame

Show more