Lead, Division Care Operations (Confidential Administrative Support II)

Position Summary

San Diego State University is seeking a strategic and collaborative Lead, Division Care Operations to oversee financial management, operational support, and team leadership within the Business and Financial Affairs (BFA) Division Care unit. This role ensures accurate financial planning, cross-departmental coordination, and high-functioning team performance aligned with university policies and goals.

Key Responsibilities

• Financial Management
  • Assist with strategic planning and budgeting in alignment with departmental, divisional, and university objectives.
  • Analyze financial data, prepare budget plans, and oversee year-end financial processes to ensure accuracy and compliance.
  • Review and interpret financial statements, internal controls, and reports related to construction projects and BFA department operations.
  • Ensure timely reporting, identify areas of concern, and recommend improvements to enhance resource use and fiscal accountability.
• Division Care Operations
  • Oversee day-to-day operations of the Division Care unit, including facilitating finance, procure-to-pay, position management, and other administrative transactions.
  • Collaborate with campus partners to improve service delivery and operational efficiency for BFA departments and construction projects.
  • Monitor key performance indicators (KPIs) to evaluate and improve the unit’s effectiveness.
  • Ensure customer service excellence across supported departments through streamlined processes and operational oversight.
• Team Leadership
  • Lead and mentor the Division Care team to ensure high performance, providing regular feedback, coaching, and support for career development.
  • Set clear goals, monitor progress, and guide the team through performance evaluations, training, and development opportunities.

Why Join Us?

• Lead financial and operational functions that support critical university initiatives.
• Mentor and manage a collaborative, service-driven team.
• Contribute to efficiency and compliance across administrative and construction-related processes.
• Work in a high-impact role with broad visibility across campus departments.

Position Information

• This is a full-time, at-will role, permanent/probationary position, offering comprehensive benefits.
• Position is designated exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required.

Department Summary

San Diego State University is a dynamic and exciting organization and is one of 23 campuses in the California State University (CSU) System. The Division of Business and Financial Affairs (BFA) is at the heart of some of the larger projects on campus in recent years, including the construction of Snapdragon Stadium, as well as the implementation of my.SDSU. As part of BFA, the Department of Financial Operations is responsible for the financial and budgetary controls and procedures of the University and is directly responsible to the Vice President for Business and Financial Affairs. The Associate Vice President for Financial Operations has responsibility for Audit, Budget and Finance, Financial Operations, Procure-to-Pay, Shared Services, and the University Controller's Office, which includes the University Bursar’s Office, Tax, Accounting Services, Financial Reporting, and Financial Systems Management and Analysis.

The Business & Financial Affairs Division Care (shared services) unit is responsible for providing the division with efficient, effective and customer-friendly consultation and support by facilitating financial, procure-to-pay, position management and other related administrative transactions on behalf of BFA departments. BFA Division Care is comprised of a project-focused team and an operations-focused team; the project team provides financial and procure-to-pay support for facilities and construction projects; the operations team provides operational (non-project) financial, procure-to-pay, position management and other related administrative transactional support to department and divisional management.

For more information regarding the Business & Financial Affairs division, click here .

Education and Experience

• Bachelor’s degree in accounting, finance, business administration, public administration, or a related field; or equivalent combination of education and work experience.
• Minimum of five years of progressively responsible experience in financial operations, budgeting, accounting, procurement, shared services, or a related administrative function.
• Experience providing lead direction, coordinating work, or mentoring staff in a professional setting.
• Experience working with complex financial systems, data analysis, and process improvement.

Key Qualifications

• Proven expertise in financial systems (Oracle, PeopleSoft, Adaptive) and advanced Excel skills (pivot tables, data modeling, reporting). Experience with Smartsheets is desired.
• Ability to perform both detailed account management and higher-level analysis (including up to the division as a whole).
• Ability to actively provide day-to-day consultation, evaluation, and recommendations to the various operational units within Business and Financial Affairs.
• Strong analytical skills with the ability to interpret financial data, identify trends, and recommend solutions.
• Demonstrated ability to coordinate workflows, provide guidance to staff, and support a high-performing team environment.
• Knowledge of budgeting principles, procure-to-pay processes, and financial controls.
• Ability to apply complex policy frameworks, including CSU, state, federal, and university regulations.
• Strong communication skills and the ability to consult effectively with campus partners and departmental leadership.
• Demonstrated initiative, sound judgment, and the ability to manage multiple priorities in a deadline-driven environment.
• Commitment to customer service, continuous improvement, and operational excellence.

Compensation and Benefits

At San Diego State University, we value our team members and offer a competitive salary that reflects your qualifications and experience. But that’s just the beginning! Our exceptional benefits package is designed to support your well-being and work-life balance:

• Generous Leave Benefits: Enjoy 15 paid holidays, 24 vacation days, and 12 sick days per year.
• Retirement Security: Benefit from a CalPERS defined benefit pension plan, with reciprocity with the UC Retirement Plan, plus retiree healthcare benefits.
• Comprehensive Health Coverage: Access a variety of health, dental, and vision plans at no or low cost to you.
• Educational Opportunities: Take advantage of the California State University system fee reduction program for yourself or a qualified dependent.
• Voluntary Benefits: Opt into additional benefits like Auto & Home Insurance, Life and Disability Insurances, a Legal Plan, Pet Insurance, and the ScholarShare 529 Plan for college savings.

The expected hiring range for this position is $80,000-$100,000 annually

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by January 19, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here .

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Sophia Faulk at srfaulk@sdsu.edu .

Advertised: Dec 18 2025 Pacific Standard Time
Applications close:

• 

• San Diego State University

• 619-594-5200

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