Systems Administration Technician

Job Location:

• The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101.

Why you’ll love this position:

The Server Middleware System Administrator role is to ensure the stability, integrity, and efficient operation of information systems that support the State of Missouri’s core organizational functions and websites. This is achieved by effectively leveraging all networked software and applications throughout the lifecycle (Analysis, Design, Build, Test, Operation, and Retirement).

Middleware Systems Administrators will be responsible for the support, troubleshooting and maintenance of server applications for both public-facing and internal networks. Successful candidates must be organized, self-motivated, and enjoy a challenge. This position entails keeping up with a very fast-paced IT-related requests, researching new technologies to improve current systems, working on individual projects as well as projects within a group, solving complicated problems, all while minimizing downtime. Candidates will also need to be a team player and possess the skills necessary to teach others about complex topics.

A System Administrator must be innovative, well organized, self-motivated, a team player, and enjoy a challenge. This position will provide in-depth technical knowledge and support for business application systems to ensure they are well managed, supported, monitored, upgraded and maintained to provide optimal performance, reliability and availability.

• Authorization to work in the United States is a prerequisite of employment. The Office of Administration, Information Technology Services Division (ITSD) will not sponsor applicants for work visas.
  
  
• The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the State Data Center (SDC).

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.

• Perform installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technologies.
• Ensure that the technologies are updated with current, stable, and compliant architecture and that applications meet enterprise and security standards.
• Proactively monitor and report performance and utilization of assigned technologies.
• Troubleshoot software and/or hardware issues/failures.
• Resolve alerts and perform remediation activities.
• Manage problems or escalate tickets and tasks from systems/software owners.
• Provides input into infrastructure architecture designs.
• Participates in Disaster Recovery planning and exercises.
• General Windows Server Administration and Application Server Administration.
• General Linux RHEL Administration and Application Server Administration.
• Management and configuration of Microsoft IIS (Internet Information Server), and .NET Web applications on a web server environment.
• Management and configuration of shared web hosting environments

• Knowledge and experience with Windows and/or Linux server operating systems.
• Knowledge and experience with BOX, SSL Certificates.
• Knowledge and experience with Secure File Transfer Protocol.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of personnel.
• Knowledge of computer/network systems infrastructure requirements and standards.
• Ability to learn and grow Windows and Linux server troubleshooting skills.
• The ability to address multiple projects/tasks on a daily basis and possession of strong troubleshooting skills are key.
• Ability to adapt to changing situations and work demands.
• Demonstrates excellent problem-solving skills.
• Knowledge of Windows OS.
• Knowledge of Linux OS.
• Knowledge of Network Infrastructure, TCP/IP, and Network Troubleshooting.
• Knowledge of Load Balancers, Reverse Proxies.
• Strong technical troubleshooting skills.
• Strong leadership skills.
• Strong communication and analytical skills (written & verbal).
• The ability to manage multiple projects and tasks at the same time.
• The ability to communicate effectively with colleagues and customers.
• Self-motivated/directed to handle multiple tasks and projects with minimal direction.
• Ability to quickly learn new systems and adapt to new technologies.
• Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Knowledge of operating systems and applications. Knowledge of cybersecurity issues and preventative methods. Ability to troubleshoot hardware and software. Ability to research, collect, and analyze network performance.

The classification for this position is classified as Systems Administration Technician ; click for more information.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

If you have questions please contact: ITSDRecruiting@oa.mo.gov

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• State of Missouri

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