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Job Description
JOB SUMMARY
This seasonal Park Ambassador role ensures the protection and stewardship of city parks and water recreation areas while promoting a safe, enjoyable visitor experience. The position focuses on resource conservation, park interpretation, and visitor education to enhance public engagement and appreciation of natural spaces. Serving as an ambassador for the parks system, this role supports the organization’s mission to preserve resources and foster community connection from May through Labor Day.
ESSENTIAL FUNCTIONS- Promote safe and enjoyable use of city parks and water recreation areas by monitoring visitor activity and supporting compliance with local regulations and ordinances.
- Serve as a knowledgeable and professional point of contact for visitors, providing park information, answering questions, verifying admission tickets, and assisting with directions and reserved area checks.
- Educate visitors on park rules and environmental stewardship; escalate compliance issues to City Marshal Department personnel when necessary.
- Support resource protection and visitor experience by ensuring permit compliance and reporting maintenance needs for park facilities and structures.
- Maintain cleanliness and safety of park areas through litter removal, restroom checks, and hazard reporting; assist with crowd control and traffic flow as directed.
- Identify and report unsafe conditions, accidents, and vandalism; complete required documentation including daily logs and incident reports.
- Operate communication equipment effectively and participate in specialized training provided by the City.
- Perform other related duties as assigned to support park operations and visitor safety.
MINIMUM REQUIREMENTS & PREFERRED QUALIFICATIONS- Must be at least 18 years of age.
- CPR/First Aid Certification is required, and training will be provided by the City of San Marcos.
PREFERRED QUALIFICATIONS- Bilingual English/Spanish
COMPETENCIES AND ENVIRONMENT
KNOWLEDGE, SKILLS, AND ABILITIES- Knowledge of park policies, safety procedures, and local regulations to ensure compliance and visitor safety.
- Skill in effective verbal and written communication to provide clear information and address non-compliance professionally.
- Skill in teamwork and independent task management, including prioritizing multiple responsibilities in a dynamic environment.
- Ability to establish and maintain positive, cooperative relationships with city staff, patrons, and the public.
- Ability to promote a safe and welcoming park atmosphere through proactive engagement and education.
- Ability to recognize and respond appropriately to unsafe conditions, applying policies and procedures to maintain safety.
PHYSICAL DEMANDS
This position requires the ability to lift up to 35 pounds occasionally. Job is primarily standing and walking throughout the river parks system. Subject to standing, sitting, walking, vision, hearing and talking frequently; lifting, carrying, pushing/pulling, reaching, handling, fine dexterity, kneeling, crouching, crawling, bending, twisting, climbing and balancing occasionally. Park Ambassadors shall be mentally, physically, and emotionally prepared to assume and competently perform all duties.
WORK ENVIRONMENT
Working conditions involve outdoor work, in the heat, sun, high humidity, rain and wind; occasionally exposed to slippery surfaces and noise around crowds.
The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance.
View Our Benefits Guide.
BENEFITS
Retirement- Public Agency Retirement Services (PARS) - Individual trust replacing Social Security
- Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA
- Employee Assistance Program
- Activity Center Membership
- Direct Deposit
Closing Date/Time: Continuous -
ABOUT THE COMPANY
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City of San Marcos, TX
Show moreThe City of San Marcos is dedicated to providing excellent service to our residents and maintaining our high quality of life. Business, industry, education, retail, and government make up the backbone of the San Marcos economy. The City of San Marcos works closely with all of our community partners to help our community become a thriving, job-producing city with opportunities for all.
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