Rental Housing Technician

CITY EQUITY STATEMENT
The City of Westminster welcomes diverse candidates from the broadest base possible. Our goal is to find the best candidate for the job-someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge skills and education.

Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.

We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described we invite you to apply.

POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION

Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging.

The Rental Housing Technician will contribute to all aspects of the above vision through a combination of direct responsibilities and special projects involving the administration and coordination of Westminster’s rental housing program. This position will report to the Community Standards Administrator and will perform routine rental housing and project assistance duties in support of the team as well as other City departments in the completion of their projects.

The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.

ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES

The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork).

This position supports the goals of the Community Services Department, which supports and is responsive to the City Manager's Office, residents, the City's business community, City Council, and the overall City organization.

Every employee is accountable to:

• Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
• Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
• Act as an ambassador by understanding and fostering the organization's mission and vision
• Exhibit pride in self, the department, the City, and the community; conduct self in a professional manner
• Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior
• Address difficult or contentious issues in a constructive manner
• Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
• Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
• Work to continuously improve the efficiency and effectiveness of the service or product being delivered
• Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
• Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences

GENERAL COMPETENCIES
Citywide - Every employee in this position is accountable to:

• Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
• Recognize personal strengths and weaknesses, and target areas for personal self-development
• Demonstrate initiative in performing job tasks
• Exhibit problem-solving skills leading to sound judgment and quality decisions
• Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
• Communicate effectively with individuals and groups using clear and concise verbal and written communications
• Demonstrate accountability for work, and take ownership in job performance
• Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product

Job Specific - Every employee in this position must be able to:

• Demonstrate knowledge of applicable federal, state, and local laws, rules and regulations, particularly those related to rental housing and enforcement of related Westminster Municipal Code (WMC) ordinances.
• Assist in identifying operational and organizational issues and opportunities related to rental housing program management and housing inspection protocols and procedures.
• Working knowledge of accounting principles.
• Establish, prioritize, and implement goals, objectives, policies, and work standards
• Work on several projects simultaneously and adapt quickly to changing priorities
• Think creatively and take the initiative in planning and implementing assigned projects
• Effectively represent the interests of the City in meetings with public agencies, the development community, or others outside the City
• Exercise sound, independent judgement within established guidelines
• Prepare clear and concise reports and correspondence
• Assemble, organize and present in oral or written form the statistical, financial, and factual information derived from a variety of sources
• Establish and maintain effective working relationships with staff at all levels of the organization and others contacted in the course of the work
• Display a professional demeanor at all times
• Work as part of a team as well as independently
• Work collaboratively with internal departments and external partners
• Demonstrate strong research and analytical skills
• Demonstrate a strong working knowledge of Microsoft Office including Word, Excel, Outlook and PowerPoint

JOB SPECIFIC FUNCTIONS

Essential Job Functions, Duties, Responsibilities, and Tasks
Rental Housing Program Coordination & Compliance

• Coordinate inspection schedules, follow-up tasks, and maintain related files, records, and databases
• Support Housing Inspectors and the Rental Housing team with case management, data entry, and reporting
• Draft, route, and maintain legal and financial documents (e.g., citations, notices, liens, contracts)
• Manage landlord, tenant, and property contact databases; conduct property research
• Support rental housing projects by tracking processes, updating logs, and assisting with procedures and forms
• Monitor contract milestones and budgets; track invoices and reconcile with City financial systems

Administrative & Operational Support

• Provide administrative support to work groups, including scheduling, correspondence, and event coordination
• Assist with budgeting tasks such as tracking expenses, processing invoices, and supporting procurement
• Maintain office filing systems and supply inventory, coordinate equipment maintenance
• Draft and update workgroup documents, contracts, and amendments using City software

Customer Service & Departmental Coordination

• Deliver high-level customer service to staff, officials, external partners, and the public
• Serve as liaison between departments and external stakeholders
• Support front desk duties, including permit intake, user assistance, and occasional reception coverage

Participates in team, division, department, and City staff meetings; works collaboratively with other programs and departments; may support other programs as needed; communicates effectively both verbally and writtenMaintains regular and punctual attendance Other Duties and Responsibilities
Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion.

POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS

Education, Experience, Skills, Formal Training, Licenses, and Certifications
Required :

• Three (3) or more years of professional experience in administrative support roles or in local government, economic development, community development, or the private sector
• Strong working knowledge of Microsoft Office, including Word, Excel, Outlook, and PowerPoint
• Ability to become fluent in JD Edwards and Cobblestone software
• Excellent analytical skills, attention to detail, and results-oriented style

Preferred :

• Associate’s or Bachelor’s degree in Business Administration, Public Administration, Management, Data Mining/Data Analysis, Accounting, Finance, Real Estate or closely related field
• Experience in finance or accounting
• Bilingual proficiency English/Spanish or Hmong

Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered.
Physical Requirements
Work is sedentary in nature and requires sufficient physical stamina and strength for:

• Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods
• Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies
• Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment
• Frequent lifting, carrying, and pushing and/or pulling of up to ten (10) pounds to move material and supplies; occasional lifting and pushing and/or pulling of up to twenty-five (25) pounds with dollies and carts

WORKING CONDITIONS
Work is generally performed indoors and is primarily office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Must be able to drive and navigate to a variety of locations in the City, metro area, and region.
Required Materials and Equipment
General office equipment including personal computers, telephone, cellular phone, copy machine and calculator. May operate a motor vehicle to visit project sites.

PRE-EMPLOYMENT REQUIREMENTS

• Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification
• Drug screen
• Must be legally entitled to work in the United States
• Must possess a valid driver’s license and a safe driving record

The City of Westminster, Colorado, is a drug free workplace and an Equal Opportunity Employer that values diversity and aims to have its workforce reflect the community.

The City of Westminster offers a comprehensive benefit package including:

• Health and Dental
• Flexible Spending
• Pension/Retirement Plans
• Term Life Insurance
• Long-term Disability
• Survivor Benefits
• Wellness Program
• Career Development Program
• Tuition Reimbursement Program
• Leave program that provides for vacation, holidays, sick leave, major illness, and on the job injury

For a more detailed overview of our General Non Exempt employee benefit package:
Benefit Package

The City of Westminster does not participate in the Social Security system. In lieu of Social Security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.

401(a) Contribution Rates:
Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested.
Employer Contribution: 12% of your base pay.

Employer Contribution Vesting Schedule

• Less than 3 years - 0%
• 3 to 4 years - 60%
• 4 to 5 years - 80%
• Over 5 years - 100%
• For employees age 55 and older, the employer contributions are 100% vested

The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.

Closing Date/Time: 3/9/2026 8:30 AM Mountain

• 

• City of Westminster, Colorado

• 303-658-2150

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