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Job Description
***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
Job Summary
This position is within the Nevada Health Authority Enterprise It & Innovations Office, Business Process Management Unit and is responsible for duties related to enhancements to the Medicaid Management Information System (MMIS) and it's peripheral systems, research and resolution of issues related to specific business functions of the systems including but not limited to: claims, eligibility, prior authorizations, recipient information and other data elements. Incumbents apply in-depth knowledge of Nevada Medicaid’s program areas to define and implement solutions to identified problems. Analyze business processes, develop requirements and test system functionality to assess the accuracy and completion of application code. Monitor quality assurance for a variety of programs. Must be able to perceive and define cause and effect relationships in business processes and automated systems; work with computer programming staff analyzing information, problems, or practices to identify relevant concerns, patterns, tendencies and formulates logical conclusions. Analyze new and revised federal and State laws, regulations, and agency policies and interpret their effect on program areas; coordinate with other professional staff. Requires excellent verbal and written communication skills. This position requires limited supervision, incumbent performs a full range of journey level duties and may serve as a lead as assigned. A program is defined as any social welfare or health insurance program. This position is the technical bridge between program staff and Medicaid’s fiscal agent and MMIS operations vendor(s). This position is pivotal in the change management process to ensure Division staff understands how to best achieve their program goals in the information system(s).
Business Process Analysts apply an in-depth knowledge of the agency’s program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements.
Essential Qualifications
Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and one year of professional experience analyzing and interpreting program laws, regulations, policies and procedures, which included experience applying recognized data processing concepts to business process planning and analyses; OR an equivalent combination of education and experience as described above.
Job Duties
Analyze business processes by maintaining documentation of agency business processes, developing procedural alternatives in the absence of properly operating software, identifying work processes that may be automated, researching and evaluating computer hardware and software needs, defining potential benefits of proposed system or deficiencies to be corrected in the existing system, proposing business process improvements, and defining and documenting data definitions and relationships to be used in the foundation of systems development.
Develop requirements by participating in agency program planning; determining business function and end-user requirements through consultation with end-users, technicians, vendors, management, and others; conducting detailed alternative analyses; developing written requirements for proposed systems and applications; writing technical requirements for grant proposals as required; and preparing documentation for the computer system manual.
Monitor financial aspects of system development by participating in recommending and justifying resource allocations and expenditure decisions, participating in budgeting, preparing purchase requests, tracking and recording expenditures, and tracking project progress and costs.
Test systems functionality by preparing test plans and participating in quality assurance.
Monitor system implementation by participating in procedure development and evaluation, preparing end user procedures, devising and implementing procedure modifications, developing transition plans, developing training material, and participating in training development and presentation for a variety of agency programs and applications.
Analyze the regulatory environment by reviewing new and revised federal and State laws, regulations, and agency policies and interpreting their effect on the program area.
Coordinate with other professional staff by initiating system work requests, assisting staff in developing bridging specifications to program areas that interact with computer processes and output, and working with programmers to test and support implementation of system changes.
Perform related duties as assigned.
Under general supervision, incumbents receive training in the duties described in the series concept or may be permanently allocated at the sub-journey level.
Knowledge, Skills, and Abilities
Working knowledge of: modern computer hardware and software.
General knowledge of: principles, practices, and procedures required for designing and implementing information systems-based solutions; a variety of end-user tools and applications; sources of information and research techniques; problem-solving methods.
Ability to: communicate effectively orally and in writing; logically analyze problems of limited complexity; maintain effective working relationships with others; analyze data and reach logical conclusions; write grammatically correct business correspondence; read and understand technical information.
Recruiter Contact Information: Victoria Sheehan - ToriSheehan@admin.nv.gov
The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
Please send direct Inquiries or correspondence to the recruiter listed on this announcement.
Benefits include:- Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP) .
- Vacation: Accrual of three weeks of annual leave each year.
- Sick Leave: Accrual of three weeks of sick leave each year.
- Holidays: 12 paid holidays per year.
- Retirement: Participation in the Nevada Public Employees Retirement System (PERS) . Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication .
- Deferred Compensation: The State offers a voluntary Deferred Compensation Program .
- No Nevada state income tax.
- Public Service Loan Forgiveness: Eligible due to public sector employment.
- Longevity Payments Eligibility: Employees who have received a performance rating of “standard” or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.
Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU) .
For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF) .
*** State Holidays The holiday schedule for State employees is established by the Legislature.
The following are legal holidays:
January 1.............................................. New Year's Day
Third Monday in January.................. Martin Luther King, Jr.'s Birthday
Third Monday in February................ Washington’s Birthday
Last Monday in May........................... Memorial Day
June 19................................................ Juneteenth Day
July 4.................................................... Independence Day
First Monday in September.............. Labor Day
Last Friday in October....................... Nevada Day
November 11........................................ Veterans' Day
Fourth Thursday in November........ Thanksgiving Day
Friday following the Fourth Thursday in November...................... Family Day
December 25........................................ Christmas Day
When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255
Closing Date/Time: 3/4/2026 11:59 PM Pacific - Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP) .
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ABOUT THE COMPANY
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STATE OF NEVADA
Show moreThe presence of Nevada's earliest inhabitants, beginning about 12,400 years ago, is marked by many petroglyphs and archaeological sites. Baskets, decoys, and ingenious traps are evidence of the resourcefulness of these early people in a harsh and arid environment.
European explorers traveled through Nevada in the early 19th century, but it was not until 1851 that the first settlements were established. An Act of Congress created the Territory of Nevada on March 2, 1861. James W. Nye of New York was appointed Nevada's first Territorial Governor by President Abraham Lincoln later that year. On October 31, 1864, President Lincoln proclaimed Nevada's admission to the Union as the 36th state. The State's first elected Governor, Henry Blasdel, took office on December 5, 1864.
Today, Nevada is the nation's seventh largest state in land area. Several hundred mountain ranges cross its landscape, many with elevations over 10,000 feet. In contrast, the State's lowest point (along the Colorado River) is only 470 feet above sea level. From majestic mountains to desert valleys, nature has endowed Nevada with diverse and unique ecosystems.
The Nevada Legislature has honored the State's natural resources and cultural heritage with a variety of State designations described below.
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