Area Agency on Aging Program Manager

The Position

Bargaining Unit: Local 21 - Supervisory Management

Contra Costa County is recruiting to fill one (1) Area Agency on Aging Program Manager vacancy in the Employment and Human Services Department (EHSD).

Contra Costa County’s Employment and Human Services Department partners with the community to deliver quality services to ensure access to resources that support, protect, and empower individuals and families to achieve self-sufficiency. The Aging & Adult Services Bureau is committed to the department’s core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.
The Area Agency on Aging (AAA) Program Manager is responsible for overseeing a program that provides services for older adults and that includes direct and contracted services.

We are looking for someone who is:

• A confident and approachable leader who can motivate and encourage others to succeed
• Passionate about service for older adults and people with disabilities
• Inquisitive and committed to continuous quality improvement and delivering results
• Articulate, and comfortable working with community-based organizations, appointed and elected officials, and advocates
• Collegial and committed to working as part of the Aging & Adult Services senior management team
• Committed to equity and inclusion

What you will typically be responsible for:

• Managing the operations of the AAA, which includes overseeing provision of services, understanding and making recommendations for budget and allocations, and participating as a member of the EHSD senior management team
• Interpreting and implementing local, state and federal regulations and ensuring that compliance standards are met
• Overseeing contracting with community organizations, including responsibility for assisting with requests for proposals, vendor selection, allocation of funds and monitoring performance
• Effectively engaging with community partners, including nonprofit organizations, county departments, advocates and elected and appointed officials
• Leading, training and supporting professional growth of team members

A few reasons you might love this job:

• You will be part of a small employee group committed to providing services
• You will have opportunities to interact with local and statewide advocates
• You will have the opportunity to shape how services for older adults are provided

A few challenges you might face in this job:

• You will work within a small unit so you must be willing to assist where needed
• The regulations governing the AAA are complex and demand constant review
• The AAA has a large advisory council which requires a highly skilled relationship manager

Competencies Required:

• Analyzing & Interpreting Data
• Critical Thinking
• Delivering Results
• Legal & Regulatory Navigation
• Displaying Ownership and Accountability
• Presentation Skill
• Writing
• Customer Focus
• Leadership
• Valuing Diversity
• Leading Cross-Divisional Collaboration
• Organization Design & Structure

To read the complete job description, please visit the website, www.cccounty.us/hr .

The employment list established by this recruitment may remain in effect for six (6) months.

Minimum Qualifications

License: Possession of a valid California Motor Vehicle Operator’s License. Out of state valid Motor Vehicle Operator’s License will be accepted during the application process.

Education: Possession of a Bachelor’s degree from an accredited college or university with a major in social work, sociology, psychology, government, public administration or a closely related field.

Experience: Five years of full-time program management experience in a human service agency, three years of which must have included supervision, and responsibility for the planning, implementation and operation of service programs for the aging.

Substitution: Possession of a master’s degree in social welfare or gerontology may be substituted for one year of the required experience.

Desirable Qualifications:

• Experience working with or for nonprofits
• Skilled administrator of community service programs
• Experience developing grants and managing performance of grant requirements
• Experience either providing staff support to appointed officials or serving in a publicly appointed role
• Experience working with contracts

Selection Process

Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying.Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be arranged to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%)

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.


DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs' applicant support team for assistance at + 1 855-524-5627.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 3/11/2026 11:59 PM Pacific

• 

• Contra Costa County Human Resources Department

• 925-655-2100

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