SENIOR CYBERSECURITY OPERATIONS ANALYST

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

The Senior Cybersecurity Analyst leads day-to-day security operations within the Security Operations Center and is responsible for advanced threat detection, investigation, and response across the enterprise. This role acts as a technical escalation point for complex incidents, drives incident response coordination, and ensures alerts are triaged and resolved efficiently. Monitors, detects, and responds to security incidents and collaborates with various security, crisis and emergency management teams to ensure the safety of Metro’s digital and physical assets.

Recruitment Timeline : Interviews are projected to be scheduled for the week of March 23rd, 2026. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

Examples of Duties

• Monitor cybersecurity events across assigned environment using advanced Security Information, Threat Intelligence, and Security Information and Event Management (SIEM) tools to detect and respond to security threats and incidents.
• Identify, analyze, and respond to security incidents, coordinating with teams to contain, mitigate, and recover from such breaches.
• Maintain awareness of local, national, and global threats and vulnerabilities and develop mitigation strategies to protect critical networks and assets.
• Analyze security data to identify potential security incidents, conduct root cause analysis, and offer actionable recommendations to prevent future occurrences.
• Identify and remediate vulnerabilities within assigned environments.
• Collaborate with Information Security and Information Technology Services (ITS) teams to implement security patches and updates.
• Maintain detailed and accurate records of security incidents, including timelines, actions taken, and outcomes.
• Prepare and furnish reports for management and relevant stakeholders on Cyber Security Operations Center (CSOC) activities and incident response metrics.
• Work closely with ITS, and other technical and security teams to ensure effective communication and coordination during security incidents.
• Participate in cross-functional security initiatives and projects and take responsibility for associated tasks.
• Address relevant maintenance and tuning of CSOC tools, including SIEM, IDS/IPS, firewalls, and other security technologies.
• Address improvement plans to the development and enhancement of CSOC processes, playbooks, and procedures.
• Identify areas for improvement in incident response and threat detection capabilities.
• Address innovative ideas to security awareness campaigns, based on operations and incident response activities.
  
  

May be required to perform other related job duties

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education:

• Bachelor’s Degree in Information Technology, Cybersecurity, Computer Science, or a related field
  
  

Experience:

• Five years of relevant experience performing information security, security monitoring, and incident response; some positions in this class may require specialized experience in area of assignment
  
  

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
• Certification in one or more areas of cyber security specialization: Certified Information Systems Security Professional (CISSP), GIAC Certified Incident Handler (GCIH), Certified Ethical Hacker (CEH), or equivalent preferred
• Ability to work in a secure CSOC environment, which may require extended periods of time sitting and working at a computer
• This is a 24/7 operation, and the role may require working in shifts, including nights, weekends, and holidays, to ensure continuous monitoring and response.

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience demonstrating hands on leadership in a 24x7 Security Operations Center (SOC) or advanced security operations environment for a large complex organization
• Experience understanding of endpoint, email, network, identity, and cloud security controls and how they work together in an enterprise environment
• Experience analyzing and correlating logs across Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), Non-Delivery Report (NDR), Identity and Access Management (IAM), and cloud platforms to identify root cause and attacker behavior
• Experience designing, implementing, and continuously developing and improving Security Operations Center (SOC) playbooks, escalation paths, and response workflows
• Experience operating in regulated, high risk, or mission critical environments, with strong communication skills for technical and executive audiences

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Information Technology/Operational Technology security challenges and agency-wide Cybersecurity requirements.
• Cybersecurity frameworks (e.g., National Institute Standard Technology (NIST), International Organization for Standardization (ISO 27001)), Cybersecurity and Infrastructure Security Agency (CISA) and their application in Cybersecurity Operations Center environments.
• Diverse IT infrastructure/security environments, with various IT systems, technologies, platforms, concepts, and applications.
• Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency.
• Statutory and regulatory requirements, standards, and ethics pertaining to information access, audit, investigation, security, and privacy, such as PCI-DSS (Payment Card Industry Data Security Standard), California S.B. 1386, California Privacy Rights Act (CPRA), and HIPAA (Health Insurance Portability and Accountability Act).
• Theories, principles, and practices of management information systems and specified application areas Network operating systems such as Cisco Routing and Switching, Microsoft Windows, Linux/UNIX, Cloud services (SaaS, PaaS, IaaS) and other networks related to the area of assignment
• Network architecture and design elements
• Security and contingency planning concepts, including data integrity, authentication and authorization
• Project management techniques and tools
  
  

Skill In (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Researching computer systems, assessing potential risks, and considering possible solutions
• Analyzing situations, conducting research, defining problems, providing recommendations, and implementing solutions and alternatives based on network infrastructure
• Analyzing and evaluating system changes to determine feasibility
• Seeking out and updating knowledge on applicable systems, legislation, practices and techniques
• Communicating effectively orally and in writing and making presentations
  
  

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Effectively communicate technical information, issues, and solutions to multiple organizational levels internally and externally in a clear and simple way
• Educate users and explain the importance of cybersecurity and how to protect data
• Interact professionally with various levels of Metro employees and outside representatives
• Think strategically and turn ideas into actions
• Work independently and deliver results
• Prepare documentation, reports, and correspondence
• Read, write, speak, and understand English
  
  

Special Conditions

• This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
• The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
• This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
  
  

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen
• Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments
• Work after designated regular hours in case of special assignments or emergencies
• Local Travel
  
  

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Standing
• Walking
• Good distance vision and/or depth perception to judge distances
• Communicating through speech in the English language required

NW

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)

Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)

East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)

Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)

Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

*Please refer to the applicable benefit type (Regular or Temporary)*

BENEFITS FOR REGULAR EMPLOYEES

Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical/Dental/Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date - 5 years 20 days
Beginning of 6th - 10th year 25 days
Beginning of 11th - 15th year 30 days
Beginning of 16th + years 35 days

Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

BENEFITS FOR TEMPORARY EMPLOYEES

Temporary (Contingent) employees are eligible for the following benefits only:

• Kaiser medical insurance
• Public Pension Plan
• 457/401K Plan
• Flex Spending
• Paid Sick Time
• Fare Media
• Rideshare Subsidies
• Metro One Fitness membership

For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro’s Pension & Benefits website at benefits.metro.net

Closing Date/Time: 3/12/2026 5:00 PM Pacific

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• Los Angeles County Metropolitan Transportation Authority - LA Metro

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