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Job Description
Description
Under direction of the Chief Operating Officer (COO), provides support in overseeing City departments, programs, and operations. Assists in administering municipal programs and carrying out complex internal and external assignments. Assists, facilitates, and participates in the development and coordination of policies and activities related to the City’s mission. Directs and oversees departments in conjunction with the Chief Operating Officer. Provides high-level administrative and operational management, development and implementation of short- and long-term projects, policies, and strategic goals. Oversee City-wide initiatives and operational improvements, including ensuring budget requirements and timeliness. Conducts research and makes recommendations while working collaboratively on operating policy and procedures, services, and other administrative subjects to improve operations and streamline processes and procedures. Collects and analyzes data, establishes performance metrics, and implements systems for reporting and measuring progress toward organizational priorities and goals. Completes special projects for the Chief Operating Officer and works on interdepartmental teams to respond to policy questions and issues. Performs related work as required.
This position is in the unclassified service. The incumbent is appointed and reports to the Chief Operating Officer in accordance with Chapters IV and V of the City Charter .
Knowledge, Skills & Abilities
The City of Hartford seeks a candidate who has an ability to commit to the mission, vision, and values of the City and the community it serves. The ideal candidate would possess the following:
Knowledge of:- A variety of computer software including Microsoft Project.
- Administrative principles and methods of project planning and policy development and implementation.
- Principles and practices of public administration, financial management, and intergovernmental relations.
- Principles and practices of project management in a Municipal setting.
- Research methods and data analysis.
Ability to:- Organize complex information into clear, actionable insights.
- Drive strategic planning, policy development, and execution.
- Analyze data, identify trends, and provide data-driven recommendations to guide strategic decision-making.
- Manage multiple projects, deadlines, and priorities simultaneously while working under pressure.
- Prepare and present clear, concise, and persuasive proposals, reports, correspondence, analytical studies and other written materials.
- Establish and maintain highly effective working relationships with managers, elected and appointed officials, staff, community and business leaders, the media, and others encountered in the course of work.
Qualifications
Open to all applicants who meet the following qualifications:
Master’s degree from an accredited college or university with a major in public administration, business administration or a closely related field, AND seven (7+) years of increasingly responsible experience in executive administration, operational/project management or a combination of training and work experience that demonstrates the knowledge and ability to perform the duties. Experience in government or municipal sectors preferred.
A COPY OF YOUR DEGREE OR TRANSCRIPT MUST BE ATTACHED TO YOUR APPLICATION. A DEGREE OR TRANSCRIPT SUBMITTED WILL BE VERIFIED BY THE HUMAN RESOURCES DEPARTMENT.
If selected, you will be required to pass a physical examination administered by a City physician, a drug and alcohol screening examination, and a background check. This examination and employment process is subject to all federal, state, and municipal laws, rules and regulations.
Other Information- Application must be completed in its entirety, including required documentation.
- All Correspondence and information concerning the application and testing process will occur via email, unless otherwise requested at the time of application.
- Please be sure to check your junk and spam email for all recruitment communication.
- Applications via facsimile or email are not accepted.
EMPLOYMENT PREFERENCES AND LEGAL NOTICES- American with Disabilities Act: The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need accommodation in the application or testing process, please contact the Human Resources Department.
- An Affirmative Action/Equal Opportunity Employer: The City of Hartford is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans and persons with disabilities.
Closing Date/Time: 3/12/2026 5:00 PM Eastern -
ABOUT THE COMPANY
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City of Hartford
Show moreHartford is the capital city of the U.S. state of Connecticut. It is located in Hartford County on the Connecticut River, north of the center of the state, 24 miles (39 km) south of Springfield, Massachusetts. Its 2006 population of 124,512 ranks Hartford as the state's second-largest city, after Bridgeport. New Haven, 40 miles (64 km) to the south, has a population nearly identical to that of Hartford. Greater Hartford is also the largest metro area in Connecticut and 45th largest in the country (2006 census estimate) with a metropolitan population of 1,188,841.
Nicknamed the "Insurance Capital of the World", Hartford houses many of the world's insurance company headquarters, and insurance remains the region's major industry. Almost 400 years old, Hartford is among the oldest cities in the United States, and following the American Civil War, Hartford took the mantle of the country's wealthiest city from New Orleans. In 1868, Mark Twain exclaimed: "Of all the beautiful towns it has been my fortune to see, Hartford is the chief".
With a new convention center and hotel, a recently completed science center, the reclaimed riverfront, and an infusion of residential and commercial ventures in the city, Hartford has begun to attract new development, especially downtown, after years of relative stagnation. It is home to the nation's oldest public art museum (Wadsworth Atheneum), the oldest public park (Bushnell Park), the oldest continuously published newspaper (The Hartford Courant), the second-oldest secondary school (Hartford Public), and until its recent closure, the sixth-oldest opera company in the nation (Connecticut Opera).
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