CLINICAL PROGRAM MANAGER 2, ALL OPTIONS

***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***

Job Summary

The Nevada Division of Child and Family Services (DCFS) is hiring for a Clinical Program Manager II for the Desert Willow Treatment Center (DWTC) in Las Vegas. The Clinical Program Manager II serves as the Hospital Administrator for DWTC. This position provides senior-level leadership and accountability for DWTC, with responsibility including but not limited to, setting program direction, ensuring regulatory compliance, and overseeing the quality, safety, and effectiveness of clinical services. This role establishes program mission, goals, and objectives and direct all program activities in accordance with Nevada Revised Statutes and Administrative Code, Medicaid requirements, and national best practices. The Clinical Program Manager II leads management and supervisory staff; reviews and responds to incidents, complaints, and denials of rights; ensures timely reporting, documentation, and corrective action when required. The position plays a central role in workforce development by identifying training needs, developing internal and external training strategies, and promoting consistent implementation of clinical and practice standards. This role represents DCFS at the local, regional, and statewide level and collaborates with community partners, stakeholders, and other State agencies to strengthen Nevada’s System of Care for children and families. The Clinical Program Manager II participates in policy development, interagency agreements, budget planning, contract development and monitoring, quality assurance, and legislative information requests, etc. The Clinical Program Manager II provides strengths-based supervision to direct reports, establishes clear performance expectations and structure, monitors outcomes through supervision and data review, and ensures accountability through evaluation and corrective action when necessary. Licensure in the State of Nevada as a Licensed Clinical Social Worker, Licensed Psychologist, Licensed Marriage and Family Therapist, or Licensed Clinical Professional Counselor, is required at the time of appointment and as a condition of continuing employment.

Clinical Program Managers plan, organize, implement and direct one or more mental health, intellectual disabilities, and/or child development service delivery programs by establishing goals, objectives, policies, and procedures; monitoring and evaluating program performance; developing and monitoring budgets; integrating programs with other state and community services; and supervising clinical and administrative staff, typically including licensed Psychologists and/or subordinate supervisors of professional clinicians.

Essential Qualifications

A Master's degree from an accredited college or university in clinical psychology, clinical social work, counseling, or a curriculum related to the option(s) identified, and four years of post-Master's degree professional experience in a human service delivery setting two of which included the development, management and/or oversight of program budgets, and one of which included supervision of professionals in the option(s) identified; OR a Doctoral degree (Ph.D or Psy.D) from an accredited college or university in clinical psychology clinical social work, counseling, or a curriculum related to the option(s) identified and three years of experience as described above, two of which included the development, management and/or oversight of program budgets and one of which included supervision of professionals in the option(s) identified; OR two years of experience as a Clinical Program Manager I in Nevada State service.

Job Duties

Assigned programs may consist of24-hour treatment facilities, outpatient/community services typically with 24-hour response capability for client emergencies and a goal of reducing the need for inpatient admissions, or a combination of inpatient and outpatient/community services. Subordinate clinical staff works primarily in the fields of clinical social work, psychological assessment and therapy, developmental disabilities, child development, and/or marriage, family and child counseling. Allocation to this series is reserved for positions whose primary focus is the management of clinical programs in these disciplines. Other subordinates may include nursing, administrative, and correctional staff. The series is not to be used for positions whose primary emphasis is planning, research, and/or evaluation of clinical programs.

Clinical Program Managers design program components to achieve goals of governing bodies and agency management; allocate staff resources to accomplish program goals and objectives; ensure compliance with applicable laws, licensure and funding requirements; establish and/or implement admission/discharge criteria and waiting list priorities; develop and/or implement performance indicators and reporting mechanisms as part of agency accreditation and quality assurance/improvement efforts; receive and respond to feedback from consumers and advocacy groups regarding services provided and unmet needs; monitor and evaluate clinical, service delivery, and fiscal performance indicators; develop and implement corrective action plans.

Solicit and evaluate service delivery proposals; participate in selecting contract service providers; work with private providers to develop capacities to provide needed services; monitor providers' performance, typically by supervising gatekeeping or case management of contractors' services; identify and communicate corrective actions needed; approve payments, and revoke or recommend revocation of agreements when necessary.

Project program revenues and expenditures; develop and present budget requests and justifications; approve and monitor expenditures; may write proposals for funding.

Coordinate program services with courts, law enforcement, school districts, universities, other state and governmental agencies, community groups, and the service delivery network; provide court testimony as needed; represent state services to professional associations and counterparts in other states; may present legislative testimony regarding assigned programs.

Supervise professional, technical and clerical staff; conduct clinical team meetings for peer review of client cases and service delivery problem resolution; provide appropriate staff training opportunities; perform supervisory functions including hiring, assigning and reviewing work, evaluating performance, and recommending disciplinary action; may supervise clinicians in meeting licensing requirements.

Ensure client access to 24-hour emergency evaluation and crisis intervention services; respond to client and service delivery emergencies on a 24-hour basis as needed; may carry client caseload.

Enforce appropriate standards for clients' rights, professional ethics, health and safety of employees and clients; investigate incident reports and consumer complaints; file required reports, represent the agency as needed, and take appropriate corrective action; ensure that physical facilities are conducive to program objectives and standards; oversee and ensure the maintenance of required clinical records.

Perform related duties as assigned.

Clinical Program Manager II's perform the full range of duties outlined above for a single program or cluster of programs which are relatively large and complex as indicated by the level and number of staff supervised, number of cases and/or client service hours, budget size and responsibility, and program development/management challenges. Program coverage may be regional or statewide. Reporting staff includes Clinical Program Manager I's or other subordinate supervisors of professional clinicians or mental health counselors. Incumbents report to a Clinical Program Manager III or higher-level administrator. Positions allocated to this level typically have most or all of the following: an active client caseload of 800+ (for outpatient programs with treatment planning responsibility, or comparable client contact hours for intensive programs), or 60 - 100 if inpatient; and staffs of 50 or more. Multiple sites or large geographic areas (statewide or rural responsibility) are additional indicators of complexity.

Knowledge, Skills, and Abilities

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Working knowledge of: State and federal law and regulations applicable to the assigned program area; funding source and requirements of agency licensure/accreditation related to the assigned program area; current accepted diagnostic classification system(s); the roles and services of public and private human service agencies related to the assigned program area; licensing standards for disciplines supervised; program planning and evaluation techniques; basic financial and client management information systems design and operations; client records management.

Ability to: supervise subordinate supervisors of professional clinicians; develop budget requests and justification; monitor expenditures against approved budgets; direct peer quality control review systems; coordinate assigned programs with other community programs and services; implement effective case management systems; set standards that achieve optimal levels of human service delivery through subordinates; build consensus around program goals; understand and manage the public relations issues associated with assigned programs; balance conflicting organizational priorities; translate desired service delivery results into measurable program evaluation indicators; ensureoptimal fiscal and humanresource utilization.

Recruiter Contact Information: Victoria Sheehan - Torisheehan@admin.nv.gov

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Please send direct Inquiries or correspondence to the recruiter listed on this announcement.

Benefits include:

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP) .
  
• Vacation: Accrual of three weeks of annual leave each year.
  
• Sick Leave: Accrual of three weeks of sick leave each year.
  
• Holidays: 12 paid holidays per year.
  
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS) . Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication .
  
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program .
  
• No Nevada state income tax.
  
• Public Service Loan Forgiveness: Eligible due to public sector employment.
  
• Longevity Payments Eligibility: Employees who have received a performance rating of “standard” or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.
  

Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU) .

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF) .

*** State Holidays The holiday schedule for State employees is established by the Legislature.

The following are legal holidays:

January 1.............................................. New Year's Day

Third Monday in January.................. Martin Luther King, Jr.'s Birthday

Third Monday in February................ Washington’s Birthday

Last Monday in May........................... Memorial Day

June 19................................................ Juneteenth Day

July 4.................................................... Independence Day

First Monday in September.............. Labor Day

Last Friday in October....................... Nevada Day

November 11........................................ Veterans' Day

Fourth Thursday in November........ Thanksgiving Day

Friday following the Fourth Thursday in November...................... Family Day

December 25........................................ Christmas Day

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255

Closing Date/Time: 3/9/2026 11:59 PM Pacific

• 

• STATE OF NEVADA

Show more