Community Relations Manager/Public Information Officer

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The Community Relations Manager/Public Information Officer is a full-time management position that reports directly to the City Manager and is part of the City Manager’s Office. The Public Information and Community Relations Division is responsible for providing information to the general public about the programs, projects, and policies of the City Council and City government.

This position is a key member of the City’s Executive Team given the unique position of being a liaison to citizens, businesses, schools, and non-profits in the City.

Under direction of the City Manager, Community Relations is responsible for the City’s cable TV franchise agreements, serving as a liaison with civic organizations, and providing staff support to the Civic Action Commission and Education Commission.

The Public Information function includes providing timely and accurate information to residents, businesses, the media, and others about City services and programs. Significant use of digital communication tools, including the City's website, social media platforms, and the City Channel, is a central aspect of the position. In addition, the role oversees and coordinates production of the Outlook, the City’s printed community newsletter, as well as communications related to special events.

Assisting the Mayor with official communications, sharing information from other organizations regarding upcoming events, providing tours of City Hall and serving as the point of contact for community organizations, providing staff support to City commissions and City Council meetings, and coordinating environmental programs are all aspects of this role that create an interesting, rewarding, and stimulating variety of work.

The Ideal Candidate

The ideal candidate for this position will demonstrate significant professional and managerial competency in communications, and only those candidates able to “hit the ground running” and quickly establish rapport, trust, and credibility within the organization and the community will be considered.

A self-starter with excellent written and verbal communication skills and an upbeat attitude about municipal service is highly desired. The successful candidate will be skilled in modern public sector communications, including strategic use of social media platforms, website content management, digital engagement tools, and the creation of compelling multimedia and video content.

This opportunity is best suited for an individual who is truly interested in becoming an integral part of a high performing organization, and a visible trusted presence within the fabric of the Pleasant Hill community.

A Bachelor's degree with major course work in communications, public relations or public administration, and four years of professional communications experience is required.

Compensation & Benefits

The annual salary range for the Community Relations Manager/Public Information Officer is $142,044—$188,880. Placement in this range is dependent upon qualifications.

Detailed benefit information is in the Management Pay Plan.  

• Retirement – The City participates in the California Public Employees’ Retirement System (CalPERS) under a 2% @ 60 formula for Classic Members. The City contributes 3% to a 401(a) plan as well as $200/month to an Retirement Health Saving (RHS) plan. Voluntary Roth IRA & 457 plans available.
• Medical Benefit – The City offers two choices for coverage—Kaiser or Health Net. The City pays 75% of the Kaiser monthly premium at each coverage level.
• Medical in Lieu – The City will contribute $400 (employee only coverage) or $500 (employee + 1 coverage) or $600 (family coverage) in cash, or a contribution to a 457 deferred compensation plan, in lieu of medical coverage.
• Dental & Vision: City-paid for employee and eligible dependents.
• Life Insurance – City-paid coverage equal to 1x annual salary.
• Holidays – 14 paid holidays per year.
• Vacation Leave – Up to 25 days based on years of service.
• Sick Leave – Accrues at the rate of one day per month, with no maximum accrual.
• Administrative Leave – Up to 16 hours of administrative leave each month on a non-cumulative basis.
• Flexible Spending (Section 125) Plan – Dependent care and out-of-pocket medical costs may be paid on a pre-tax basis.

Application & Selection Process

To be considered for this opportunity, submit your application and cover letter online at governmentjobs.com/careers/pleasanthillca. Your cover letter should express your interest in the position and why you would be an ideal candidate. Deadline to apply is March 27, 2026. 

Following the closing date, applications will be screened according to the qualifications outlined herein. The most qualified candidates will be invited for an oral board interview, based on background and experience as evidenced by their application.  To be placed on an eligibility list, applicants must receive a passing score of 70 or more from each panel member.

Employment offers are contingent upon successful completion of a pre-employment physical exam and a thorough background check, including livescan. 

Immigration Reform & Control Act

To comply with the Immigration Reform and Control Act, all new employees are required to provide proof of U.S. citizenship or authorization to work in the United States on their first day of employment.

Equal Opportunity Employer

The City of Pleasant Hill is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of1990 (ADA), requests for special accommodations during any stage of the examination process should be made in advance to the Human Resources Department. 

 Questions about this recruitment? Contact:

Ericka Mitchell, Chief Human Resources Officer (925)671-5277, emitchell@phillca.gov

Colleen Duran, HR Analyst (925) 671-5294, cduran@phillca.gov

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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• City of Pleasant Hill

• 9256715294