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Job Description
The City of Menlo Park's Information Technology team is seeking a temporary IT Specialist who has a broad range of support skills to provide day to day computer/desktop support, end-point configuration and management, helpdesk support and management, and maintain and troubleshoot various systems hardware, software, peripherals, A/V, telephones and mobile devices. Support to be provided onsite throughout the City at physical workstations, as well as via phone, video, email and internet.
This is an hourly, at-will, part-time (non-benefited) position offering valuable experience in information technology and public service.
Job Description URL:
https://www.menlopark.gov/files/sharedassets/public/v/1/administrative-services/documents/human-resources/job-classifications/seiu/information-technology-specialist-i.pdf
Ideal Candidate
An ideal candidate will possess the following:
Relevant Technical and Product Skills
- Microsoft Windows desktop operating system environment
- Microsoft 365, including Microsoft Office suite and various business software applications
- Various cloud-based software applications
- HP, Lenovo and various desktop hardware platforms
- Sharp, HP, and various printer platforms
- Audio/Video equipment installation
- Excellent customer service and communication skills
Education and Experience
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
- Equivalent to the completion of the twelfth (12th) grade supplemented by college-level coursework and/or training in information systems, computer science, or related field.
- Two (2) years of experience providing technical support in the installation, maintenance, and repair of information systems and infrastructure.
Benefits
Salary
Information Technology Specialist I: $40.09 - $48.73 per hour
These are non-benefited, temporary positions. A temporary employee may not work more than 1,000 hours per year and will receive sick leave in accordance with State law.
Special Instructions
This recruitment will be continuously screened and candidates may be asked to come in for interviews until the positions are filled. The tentative final filing date is April 21, 2026 at 11:59 p.m.
The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at (650) 330-6670 for accommodation requests.
Before receiving an offer of employment, the candidate will be required to successfully complete a reference criminal conviction history questionnaire and DOJ fingerprinting.
In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States.
Closing Date/Time: 4/21/2026 at 11:59pm -
ABOUT THE COMPANY
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City of Menlo Park
Show moreMenlo Park is a city of beautiful, tree-lined neighborhoods and active commercial districts. Located conveniently between the major metropolitan areas of San Francisco and San Jose, Menlo Park is home to a little over 32,000 residents in its 19 square miles. The stunning natural surroundings of the city afford views of the San Francisco Bay to the east and the Pacific Coastal Range to the west. Menlo Park’s climate is moderate to warm, with an average of 265 sunny days a year.
Menlo Park’s residents reflect a range of backgrounds and interests who tend to be well educated and actively engaged in community life. Excellent public and private schools serve its many young families, while residents of all ages enjoy the City’s numerous parks and recreational facilities. The city’s close proximity to Stanford University and Menlo College provide a multitude of academic, cultural and athletic event opportunities. The arts and leisure activities of the major urban areas of San Francisco and San Jose are close by. These and many other amenities contribute to Menlo Park’s outstanding quality of life.
Located in the heart of Menlo Park is a downtown featuring unique and upscale shops and restaurants. Set in a pleasant, pedestrian-oriented atmosphere, Menlo Park’s downtown area attracts locals and visitors alike. Known worldwide as the “Capital of Venture Capital,” Menlo Park is well situated to benefit from and help shape new technologies and markets originating from the Silicon Valley. The city hosts such major employers as SRI International, the U.S. Geological Survey, Facebook, Pacific Biosciences, E*TRADE Financial Corporation and CS Bio Co.City government
Menlo Park was founded November 23, 1927, as a general law city under the State of California and operates under the council-manager form of government. The City Council appoints the City Manager and City Attorney as well as members of a variety of commissions and committees. City departments that report to the City Manager include Administrative Services, the City Manager’s Office, Community Development, Community Services, Library, Police and Public Works.
In addition to its many attributes, Menlo Park has one of the most beautiful civic center campuses in the Bay Area. Lush landscaping including heritage trees, a running fountain and a duck pond surrounds the City Hall / Administration Building. The campus also includes a nine-acre park, recreation facilities and the main Menlo Park library. These civic amenities make the campus a noted destination for City residents, local employees and visitors alike. Conveniently located, the campus is a short walk to the Caltrain station and Menlo Park’s downtown retail district.
The Menlo Park City website is the primary source for information about City services, programs, projects, events, meetings, policies and volunteer opportunities.City Council
The City Council is the City's five-member governing body whose members serve at-large for four-year overlapping terms in general municipal elections. The City Council selects from among its members, the Mayor and Mayor Pro Tem to one-year terms at its first meeting in December of each year. The Mayor, who represents the City of Menlo Park, serves as the presiding officer of the City Council and signs enacting ordinances and contracts. The Menlo Park City Council meetings are generally Tuesdays at 7 p.m. at the City Council Chambers located at 701 Laurel Street. Menlo Park’s City Councilmembers serve part-time, retaining their positions in private industry, personal enterprise, business or the professions. -