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Job Description
POSITION OVERVIEW
Applications accepted from: ALL PERSONS INTERESTED
Job Classification: SENIOR IT PROFESSIONAL - INFRASTRUCTURE (NETWORK)
Posting Number: 38241
Department: Houston Information Technology Services
Division: ENTERPRISE INFRASTRUCTURE SERVICES
Reporting Location: 611 WALKER
Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PM* *Subject to Change
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The Houston Information Technology Services (HITS) Network & Data Services team supports an infrastructure that consists of more than 350 sites spread across the City of Houston. This includes thousands of network devices and multiple datacenters which collectively support the needs of over 20,000 city employees and 23 city departments including mission-critical public safety services. This Senior IT Professional - Infrastructure position is crucial to helping the City of Houston to develop and maintain a robust, resilient, and secure network infrastructure. This position will travel to various sites across the City of Houston.
This position provides technical guidance to the Enterprise Network & Data Services team made up of operations and maintenance analysts, technicians, and/or engineers and requires advanced level technical knowledge in performing analysis/troubleshooting of complex software, hardware, and transmission facilities. The position provides guidance for planning and engineering efforts and test/evaluation programs to include the installation and on-going administration and support of the associated network management tools, system support, network infrastructure (LAN, MAN, WAN, Cellular, Microwave, Wi-Fi, and Cloud). The Senior IT Professional will assist in the maintenance of complete records of the networks that they support to include network drawings, written descriptions, and equipment configurations.
The candidate will play a role in the overall network architecture, management of network monitoring/management tools, provide technical guidance to junior team members, complete tasks at a high level of technical difficulty, and maintain professional communication with business stakeholders and customers. The Senior IT Professional influences the overall network technology road map, design, and architecture standards. The incumbent will also implement best practices and use knowledge of internal and external technology challenges and opportunities to drive business transformation while addressing risks, limitations, and vulnerabilities.
The position requires familiarity with:- Citrix NetScaler
- Infoblox/DNS/DHCP
- Cisco Catalyst Center
- Cisco ISE
- SolarWinds
- Meraki
- PagerDuty
- StatusPage
- Scripting
- TACACS
- SD-WAN
- Thousand Eyes
- DNS
- DMVPN
- Cisco Routing and Switching Platforms (Catalyst, Nexus, ASR, ISR 1800/1100, etc.)
- EIGRP/BGP/OSPF
- NX-OS/IOS XE
Candidate must successfully pass a CJIS background investigation with the Houston Police Department within 6 months of hire.
WORKING CONDITIONS
The position routinely requires lifting of moderately heavy items, such as routers, switches, or records boxes (up to 40 pounds) and/or stooping, bending, very long periods of walking on rough surfaces on a routine basis and extensive use of a video display terminal.
MINIMUM REQUIREMENTS
EDUCATION
Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.
Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable. Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis.
EXPERIENCE
At least six (6) years of technology experience supporting IT infrastructure. System-specific technical certifications required.
Advanced certifications and applicable work experience beyond six (6) years may be substituted for up to two (2) years of the education requirement.
System-specific technical certifications may be considered for substitution for 1 year of experience.
A Master’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement.
LICENSE
A valid Texas Driver License and compliance with the City of Houston’s policy on driving (AP 2-2).
PREFERENCES
PREFERENCES
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **
Preferences shall be given to those with the following qualities:- Experience as a Senior Network Engineer/Architect
- Expert knowledge of LAN/MAN/WAN ethernet services
- Current or former CCNP or CCIE
The following skills are also preferred but not required:- Cisco ACI
- DMVPN
- VRF/MPLS
- VPC/VSS
- AZURE
- AWS
- AWS tunnels
- Direct Connect to DC via Megaport
- Firewalls
GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test.
SAFETY IMPACT POSITION - Yes
If yes , this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
PAY GRADE :28
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-0450.If you need special services or accommodations, call (832) 393-0450. (TTY 7-1-1).
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:- Medical
- Dental
- Vision
- Wellness
- Supplemental Insurance
- Life insurance
- Long-term disability
- Retirement pension
- 457 deferred compensation plan
- Employee Assistance Program
- 10 days of vacation each year
- 13 city holidays, plus one floating holiday
- Compensable Sick Leave
- Personal Leave
- Flexible schedules
- Hybrid-Telework for eligible positions
- Professional development opportunities
- Transportation/parking plan
- Section 125 pretax deductions
- Dependent Care Reimbursement Plan
- Paid Prenatal, Parental and Infant Wellness Leaves
- Healthcare Flexible Spending Account
Closing Date/Time: 3/24/2026 11:59 PM Central -
ABOUT THE COMPANY
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Houston Airport System
Show moreOUR STOREY | HOUSTON AIRPORT SYSTEM
The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and facilitates a strong level of global connectivity for a diverse and growing population living throughout the greater Houston region.
OUR MISSION
We exist to connect the people, businesses, cultures and economies of the world to Houston.
OUR VISION
Establish the Houston Airport System as a five-star global air service gateway where the magic of flight is celebrated.
OUR HISTORY
In 1937, as Houston began its ascent to become the energy capital of the world, the city acquired the site of its first major commercial airport, William P. Hobby Airport.
As the City of Houston continued to grow so did the Houston Airport System, adding George Bush Intercontinental Airport in 1969 and Ellington Airport in 1984. Today, George Bush Intercontinental Airport serves as the premier long-haul international airport facility, while Ellington Airport supports both general aviation flights as well as a host of government/military operations. Hobby Airport opened an international concourse and welcomed back international service in October 2015, serving destinations in Latin American and the Caribbean.
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