Finance Clerk I - Budget & Finance (Utilities Customer Service)
TOWN OF DAVIE, FLORIDA
Davie, Florida
United States
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Posted:
Mar 12, 2026
- Salary: $42,821.38 Annually USD Annually
- Salary Top:42821
- Full Time
- Accounting and Finance
- Clerical and Administrative Support
- Customer Service
- Utilities
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Job Description
Description
The Town of Davie has transitioned to a four (4) day work week schedule (10 hours per day). Hours of work are Monday through Thursday 7:30am-6:00pm.
Under general supervision, performs fiscal control and governmental accounting work in a division of a large Town department. May be responsible for various parts of the bookkeeping, accounts payable, utility billing, or payroll cycles, including billing, receipts, deposits, balancing, processing payments, timekeeping, and records maintenance. Is responsible for customer contact. Reports to division supervisor.
Minimum Requirements (Must meet by the closing date of the posting unless otherwise stated)- Graduation from high school supplemented by vocational course work in bookkeeping or accounting
- One (1) to two (2) years of experience in bookkeeping or accounting-clerical work.
- Prior customer service experience is required.
- Prior cashiering experience is preferred.
- Strong attention to detail and ability to handle financial transactions accurately
- Excellent customer service and communication skills.
- Ability to multi-task and manage front desk responsibilities while assisting with financial tasks.
Essential Functions
Essential Functions- Provides customer service to utility customers in person, on the phone, through email and other appropriate methods. Answers telephone and other inquiries. Provides information and distributes various forms and applications. Explains policies and procedures and refers customers to higher authority, if necessary.
- Receives and independently processes payments for utilities and finance. Processes monies using proper codes to receipt payment to correct accounts.
- Reviews and balances revenue batches created by departments with checks, receipts and paperwork submitted. Prepares finance receipt batches for review and bank deposit.
- Balances daily receipts with cash on hand. Prepares daily cash balance reports. Prepares and maintains related records necessary for bank deposit and accounting services.
- Assists in the maintenance of customer records and computerized customer data base.
- Independently reviews utility service applications and payments and inputs information into account records.
- Screens and independently answers inquiries concerning status of adjustments, refunds and payments.
- Creates, prints and distributes work orders for utility operations personnel.
- Updates water and sewer meter disconnect lists associated with nonpayment.
- Creates and transmits payment plans for past due accounts.
- Contacts customers, residents, and outside vendors concerning utility accounts and payments. Contacts and corresponds with customers to resolve problems regarding bills.
- Contacts employees in Town departments concerning finance receipt discrepancies and reports.
- Opens utilities customer service office daily. Ensures office doors, safe, and equipment are properly closed, shut down, and locked each evening.
- Operates office equipment such as a computer terminal, cash drawer, money counter, calculator, copy machine, and telephone.
- Files and retrieves records, materials and applications.
Supplemental Information
Current Benefits:- Health Insurance
- 100% paid by the Town for single coverage, 50% paid by the Town for dependents.
- Schedule: 4 day work week - 10 hour days (Monday-Thursday)
- Leave:
- Holidays - 13 days per year
- Sick Leave - 3.69 hours accrued per pay period
- Vacation Leave - Accrue 2 weeks per year, accrual rate increases every 5 years (capped at 4 weeks after 10 years of service).
- Birthday Leave - 1 day per year after successfully passing probation
- Quality Service - 1 day per year after successfully passing probation and other conditions.
- Wellness Days - 2 days per year after successfully passing probation.
- Pension/Retirement:
- Town Sponsored Pension - mandatory 3% contributions per pay period.
- 457 Deferred Compensation Plan- Employee is entitled to make voluntary contributions through the payroll to the Town sponsored 457 deferred compensation plan only.
The Town of Davie offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, life, and long term disability insurance.
For a more detailed overview of our benefits package, Click Here
Closing Date/Time: 3/19/2026 6:00 PM Eastern - Graduation from high school supplemented by vocational course work in bookkeeping or accounting
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ABOUT THE COMPANY
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Town of Davie
Show moreAbout the Town
Hello and welcome!
The Town of Davie is home to nearly 107,000 residents who live across a lush 35 square miles within central Broward. The Town's rural atmosphere, western-themed district and sprawling educational complex foster an environment that separates Davie from all other municipalities in Broward County. Our green open spaces, numerous parks, over 165 miles of trail system, and the opportunity to live an equestrian lifestyle are amenities you can't find in today's growing South Florida.
The Town of Davie is also the nexus of higher education in South Florida where several nationally known colleges, technical institutes, and universities make up the South Florida Educational Center.
Davie's business climate ranges from your typical small proprietor to the headquarters of Fortune 500 firms such as Teva Pharmaceuticals. Davie is ideally located among major thoroughfares such as the Ronald Reagan Turnpike, I-595, I-75, and is within a few minutes' travel to the Fort Lauderdale / Hollywood International Airport and Florida's deepest port, Port Everglades.
Please feel free to come by and visit us sometime - you'll see what makes Davie so unique.
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