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Job Description
The Napa Valley
NapaCounty is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.
Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.
The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.
Napa County as an Employer
As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more Learn more here.
The Position
Napa County Health and Human Services Agency (HHSA) is an integrated “super agency” that provides a wide range of social services, behavioral health services and public health services to the community. There are eight divisions in the Agency, including Child Welfare Services, Self Sufficiency Services, Comprehensive Services for Older Adults, Behavioral Health, Public Health, Fiscal, Quality Management, and Operations. HHSA is the largest department in the County with approximately 500 employees.
HHSA seeks an innovative, collaborative, service-oriented person to fill the higher-level management position of Staff Services Manager in the Operations Division of the Health and Human Services Agency (HHSA). This position will report directly to the Deputy Director of HHSA - Operations, who serves as a member of the HHSA Executive Leadership Team; and will provide direct management and supervision over the Employee Support and Learning & Organization Development units within the Operations Division. The scope of responsibility will include but is not limited to the general areas of performance management, training and organizational development, privileging and credentialing, personnel support, workforce development including onboarding and offboarding experiences, and other special projects as needed. The Staff Services Manager will work closely with deputy directors and management within HHSA and with County Human Resources.
A successful candidate must be a mission-driven person with a commitment to public service and improving the lives of those most in need in the Napa community. HHSA seeks an empathetic, compassionate, and ethical person to help support the Agency and the high quality of its internal operations. They must also be able to forge collaborative, respectful, and mutually accountable relationships with internal customers and partners throughout the County.
Click here to learn more about HHSA's commitment to learning and serving!
This recruitment is being conducted to fill one full-time vacancy. The list established by this recruitment may also be used to fill current and future full-time, part-time, limited term, and extra help vacancies for up to one year.
Memorandum of Understanding (MOU) Agreed Salary Increases and Winter Time Off:- 3.5% COLA increase effective 7/1/2026
- 32 hours of Winter Time Off
POSITION REQUIREMENTS
Experience and Education :
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Experience:
Four years of increasingly responsible experience in a staff services function performing duties involving administration, management, personnel, fiscal analysis, staff development, or data processing including two years of related project management, administrative, and supervisory responsibility.
Education:
A Bachelor's degree from an accredited college or university with major course work in business administration, public administration, accounting, local government, systems analysis, personnel, or a related field.
License or Certificate:
Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.
THE RECRUITMENT PROCESS
APPLICATION DEADLINE By 5:00 PM, PST, MARCH 24, 2026
Application Screening & Supplemental Question Scoring
Tentatively scheduled for the week March 23, 2026
Supplemental questions will be scored by subject matter experts. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview.
Oral Panel Interview Tentatively scheduled between the week April 13, 2026
Establish Eligible List Tentatively scheduled for the week of April 20, 2026
The most qualified candidates from the oral panel interview will be placed on the eligibility list and may be considered for current and future vacancies for this position for up to one year.
The Human Resources Department reserves the right to change the recruitment process at any time.
Example of Duties
View the full job description including example of duties: Staff Services Manager.
Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102).
Benefits
Learn more about the benefits package for this position here.
ADA Accommodation
Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.
Napa County is an Equal Opportunity Employer.
MANAGEMENT CLASSIFIED EMPLOYEE BENEFITS INFORMATION
SALARY -
Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.
ADDITIONAL BENEFITS INFO -
Click here for additional benefits information forManagement ClassifiedEmployees:
https://www.countyofnapa.org/DocumentCenter/View/25879/Benefits-Summary---Management-Classified-Employees
THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS
EMPLOYMENT INFORMATION
PHYSICAL STANDARDS -
Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.
FINGERPRINTING -
All employees hired into allocated positions or extra help positions will be fingerprinted.
Closing Date/Time: 3/24/2026 5:00 PM Pacific -
Special Instructions
3/24/2026 5:00 PM Pacific -
ABOUT THE COMPANY
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Napa County
Show moreThe Napa Valley - Internationally known for its fine wines, exciting restaurants and world-class resorts, is home to 130,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.
Located in the heart of California’s preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.
The Napa Valley’s strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.
The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package and tremendous opportunities for career growth. At the County of Napa we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,300 employees.
As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community’s values: integrity, accountability, and service.
Please visit our career page for current opportunities: www.napacountycareers.com
A general law county, Napa County is governed by a five-member Board of Supervisors elected by district for four year terms. The Board of Supervisors appoints a County Executive Officer who is responsible for providing overall management for the County’s operations, including day-to-day supervision of the County’s appointed department heads.Napa County has a budget of over $454 million and has enjoyed relative financial stability in recent years compared to many agencies. More than 1,300 county employees provide services to the public through 17 departments—5 managed by elected officials and the remainder managed by a department head appointed by the Board of Supervisors based on the recommendation of the County Executive Officer. County services include land use permitting, road maintenance, social services, public safety, elections, public health, behavioral health, environmental management, airport operations, library services, emergency operations and dozens of other pro-grams that benefit County residents. As an organization, Napa County is dedicated to improving the lives of its residents and reflecting the best of the community’s values: integrity, accountability and service.
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