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Job Description
Med Billing Assoc Supv
43779BR
43779BR
Position Description
This position is responsible for the direction and supervision of Medical Billing Associates and the various aspects of maintenance of patient billing accounts. This position supervises patient registration, insurance follow-up and collection, financial screening of unfunded patients, responses to patient billing inquiries, collection of patient payments, posting of payments and rejections, and other related activities in the Regional Campus Business Office or department. Directly supervises Medical Billing Associates and Sr. Medical Billing Associates. Carries out supervisory responsibilities in accordance with the TTUHSC policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching and mentoring employees as needed; addressing complaints and resolving problems.
Major/Essential Functions- Work and maintain assigned ETM work flows using appropriate Outcome.
- Enter detailed documentation in Task Notes, and in General Comments or Financial Comments as appropriate.
- Contact patient or employer via phone and follow up with a formal request letter to attain current billing information, and update CPM and Athena IDX with the correct information and bill it as appropriate.
- Appeal and redirect claims. All appeals should be processed in accordance with the individual payer requirements.
- Ensure all batches have all the required documents and ensure the batch is not out of balance, daily.
- Posting or verifying rejections and/or payments from the Explanation of Benefits (EOB) or the Remittance and Status, (R&S)
- Handle all claims, initial or rebills, should be billed electronically unless not possible.
- Utilize all required information for effective claim resolution and work and resolve any mail received from the payer or any other source.
- Analyze, research and work the UMC Rescue Report.
- Research and report any billing issues or updates through the SharePoint sites as well as reporting them to management.
- Work on refund requests to determine whether or not we agree with the request and follow the appropriate process to resolve it.
- Provide assistance to ensure completion of essential duties within the team and A/R as well as within all areas of the MPIP office whenever needed.
- Collect insurance updates and notifications and inform the appropriate stakeholders.
- Training and attending meetings.
- Meet standard Metrics and KPIs as assigned by leadership or supervisors
- Supervises a team, works on the hiring process, interviews, updates the metrics when needed, evaluates a team, schedules, and monitors the work progress of a team.
Required Qualifications
A minimum of a High school diploma or equivalent required, Five years of office experience. Bachelor's degree in business or related area preferred OR Three years' work experience in the Medical Billing Associate program.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=907479
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
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ABOUT THE COMPANY
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Texas Tech University Health Sciences Center
Show moreAbout Us
Nationally recognized for innovative programs, academic achievement, cutting-edge research and exceptional patient care, Texas Tech University Health Sciences Center aims to promote a greater health environment for West Texas and beyond. While our flagship campus resides proudly in Lubbock, Texas, TTUHSC operates five schools with campuses in Abilene, Amarillo, Dallas/Fort Worth, Lubbock and the Permian Basin (Midland & Odessa).
Like Texas itself, we are an independent and proud institution that is part of a larger union, the Texas Tech University System. As a university separate from Texas Tech University, we have been entrusted with a singular charge: to teach the next generation of doctors, nurses, pharmacists, researchers and health care professionals while simultaneously providing the people of West Texas with world-class patient care. We are both an institution of higher learning and a place where real people come for life-saving medical care.
Our Mission
As a comprehensive health sciences center, our mission is to enrich the lives of others by educating students to become collaborative health care professionals, providing excellent patient care, and advancing knowledge through innovative research.
Our Values & Culture
Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Our five values guide our actions and principles: Beyond Service, Kindhearted, Integrity, One Team, and Visionary.
Compensation & Benefits
We are proud to offer many exceptional employee benefits, including a generous compensation package with comprehensive benefits, medical and dental insurance, paid time off and substantial automatic retirement contributions. Additionally, we invest in employee success by providing many resources designed to support your personal and professional growth, including:
- Comprehensive Health Plans and Other Core Insurance
- State Retirement Programs and Pension Options
- Retiree Insurance for Lifetime Medical Benefits
- Continuing Education & Lifelong Learning Programs
- Tuition scholarships for employees and their dependents
- Leadership and Professional Development Programs
- Mental and Physical Wellness Programs
- Employee Recognition Programs and Longevity Pay
We are excited for you to consider joining our team at the Texas Tech University Health Sciences Center. Consistently ranked as a "Great College to Work For" by the Chronicle of Higher Education, TTUHSC provides so much more than just a job!
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