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Job Description
***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***
Job Summary
The Aging and Disability Services Division (ADSD) is currently recruiting for an Adult Rights Specialist 2 in Las Vegas, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the following programs: Adult Protective Services (APS) and Long-Term Care Ombudsman Program (LTCO). Under limited supervision, incumbents conduct investigations, provide interventions for self-neglect as well as allegations of abandonment, abuse, exploitation, isolation and neglect made by, or on the behalf of clients residing in the community or long-term care settings; assess and respond to client needs; provide case management; and assist with life planning decisions; provide advocacy, referrals, information and implementation of intervention plans using person-centered approach, carry out community outreach, develop and maintain partnerships; develop, update and conduct presentations. This position requires frequent contact with members of the public, service providers and stakeholders. This position may also require the use of your own motor vehicle. ADSD fosters a positive, inclusive, and diverse work environment that values innovation, teamwork, and collaboration. The mission of ADSD is to empower individuals and their support systems by providing resources for disabilities and aging - connecting Nevadans to services and improving their quality of life.
Essential Qualifications
Bachelor's degree from an accredited college or university in social work, psychology, sociology or related social science or human services field, and one year of experience working with the elderly investigating, mediating, negotiating and resolving complaints which required the application of regulations, laws, policies and procedures in making determinations and preparing detailed reports; OR one year of experience as an Elder Rights Specialist I in Nevada State service; OR an equivalent combination of education and experience.
Job Duties
Assist clientsand their caregivers with life planning decisions and in attaining or maintaining the highest possible level of independent living.
Provide information and referrals to agencies that provide services to support individuals’physical, emotional, social and economic well-being; locate and coordinate a network of referral services and resources for financial, health care, housing, in-home care, long-term care, legal, transportation and other service needs of clients.
Develop and maintain partnerships with keyreferral sources; determine appropriate services; identify gaps in services; conduct surveys to gather information; solicit needed services and resources; provide information regarding services; collaborate with other agencies to coordinate the delivery of services.
Receive and respond to walk-in, telephone, fax and e-mail inquiries and complaints; respond to technical requests for assistance;complete intake forms and other types of forms and assessments as required; enter informationinto a computer; respond to complaints and concernsby evaluating and assessing individuals’needs; provide advocacy and case management;refer individualsto appropriate services which may include follow-up to ensure services are accessed properly; complete records on services provided to include statements, pertinent data and final disposition.
Research, develop, update and conduct public presentations based on requests for information; provide information and assistance to professional staff, service providers, caregivers, community organizations, law enforcement and other agencies’ personnel regarding abuse, neglect, exploitation, andisolation of clients.
Evaluate current resources to meet the needs of clients; provide other related services as needed to ensure overall quality assurance efforts are met.
Assist in developing policies, procedures and forms; review proposed regulations and legislation to determine the impact on clients; participate on committees, special task forces or community groups as assigned; assist in provider orientation as assigned.
Perform related duties as assigned.
Under limited supervision, incumbents, in addition to performing the full range of duties described above, investigate complaints made by or on behalf of clients residing in the community or who reside in facilities such as skilled nursing, group homes, homes for individual residentialcare, and assisted living facilities; work on behalf of clients under strict consent and confidentiality guidelines; provide information to clients’family members, facilities and other agencies regarding a variety of topics relative to clientcare; provide advocacy and case management services to clients;provide training on a variety of topics regarding long-term care, resident rights, dignity and respect, abuse, abandonment, neglect, isolation, exploitation,quality of care and quality of life; assist in the development and support of long-term careresidents and family councils, track trends in facilities, and make referrals to other agencies as appropriate; provide Medicaid outreach by providing information to the public about Medicaid eligibility and services; and monitor Medicaid providercompliance and work to resolve provider service issues.This is the advanced journey level in the series.
Knowledge, Skills, and Abilities
This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.
Working knowledge of: the rights and needs of older and/or vulnerable persons residing in the community or long-term care facilities, including the right to self-determination and the right to privacy by protecting confidential information.
General knowledge of: areas relevant to older and/or vulnerable persons residing in the community or in long-term care facilities, especially regulatory information and long-term care services options and service options in the community; public and private welfare and social programs.
Ability to: identify, investigate and resolve complaints made by or on behalf of older and/or vulnerable persons residing in the community or in nursing homes and group homes; advocate for older and/or vulnerable persons and resolve problems; identify abuse, abandonment, neglect, exploitation, isolation and other adverse circumstances that affect older and/or vulnerable persons; convey and document accurate and precise information; review and analyze information received from residents, family members, facility staff and others; apply federal regulations, State laws, and agency policies and procedures to determine compliance; write reports and make referrals to other agencies, work independently and as part of a team.
Recruiter Contact Information: Melissa Pontillo - mpontillo@admin.nv.gov
The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
Please send direct Inquiries or correspondence to the recruiter listed on this announcement.
Benefits include:- Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP) .
- Vacation: Accrual of three weeks of annual leave each year.
- Sick Leave: Accrual of three weeks of sick leave each year.
- Holidays: 12 paid holidays per year.
- Retirement: Participation in the Nevada Public Employees Retirement System (PERS) . Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication .
- Deferred Compensation: The State offers a voluntary Deferred Compensation Program .
- No Nevada state income tax.
- Public Service Loan Forgiveness: Eligible due to public sector employment.
- Longevity Payments Eligibility: Employees who have received a performance rating of “standard” or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.
Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU) .
For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF) .
*** State Holidays The holiday schedule for State employees is established by the Legislature.
The following are legal holidays:
January 1.............................................. New Year's Day
Third Monday in January.................. Martin Luther King, Jr.'s Birthday
Third Monday in February................ Washington’s Birthday
Last Monday in May........................... Memorial Day
June 19................................................ Juneteenth Day
July 4.................................................... Independence Day
First Monday in September.............. Labor Day
Last Friday in October....................... Nevada Day
November 11........................................ Veterans' Day
Fourth Thursday in November........ Thanksgiving Day
Friday following the Fourth Thursday in November...................... Family Day
December 25........................................ Christmas Day
When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255
Closing Date/Time: 4/27/2026 11:59 PM Pacific - Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP) .
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ABOUT THE COMPANY
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STATE OF NEVADA
Show moreThe presence of Nevada's earliest inhabitants, beginning about 12,400 years ago, is marked by many petroglyphs and archaeological sites. Baskets, decoys, and ingenious traps are evidence of the resourcefulness of these early people in a harsh and arid environment.
European explorers traveled through Nevada in the early 19th century, but it was not until 1851 that the first settlements were established. An Act of Congress created the Territory of Nevada on March 2, 1861. James W. Nye of New York was appointed Nevada's first Territorial Governor by President Abraham Lincoln later that year. On October 31, 1864, President Lincoln proclaimed Nevada's admission to the Union as the 36th state. The State's first elected Governor, Henry Blasdel, took office on December 5, 1864.
Today, Nevada is the nation's seventh largest state in land area. Several hundred mountain ranges cross its landscape, many with elevations over 10,000 feet. In contrast, the State's lowest point (along the Colorado River) is only 470 feet above sea level. From majestic mountains to desert valleys, nature has endowed Nevada with diverse and unique ecosystems.
The Nevada Legislature has honored the State's natural resources and cultural heritage with a variety of State designations described below.
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