Temporary Case Manager (Austin Community Court)

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What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Who are we? Austin Community Court is a problem-solving court established in 1999 and was the first community court in Texas and the seventh in the United States. The mission of Austin Community Court is to empower people to thrive by providing impartial justice and compassionate community-based services.

Job Description:

Manager, Clinical Case

Purpose:

Under general supervision, this position provides assessment and case management to targeted clientele.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Utilizes community resources such as, but not limited to: Local, State, Federal, and non-profit agencies; parenting; school; medical; and healthcare partner resources and other resources for substance abuse treatment; mental health, dental, and/or vision care; health benefit enrollment; housing; job skills; and employment assistance to assist client in learning to live as a competent member of the community.
• Compiles and records data on appropriate forms and logs and writes informational reports, cost estimates, etc. Maintains detailed case files and prepares reports for court
• Attends meetings and seminars to stay current in job practices.
• Conducts intakes and assessments for target groups. Determines psycho-social, substance abuse treatment, housing, and/or resource needs and to obtain maximum benefits from all available sources.
• Provides case management for problems such as chemical dependency, questionable mental state, homelessness, and/or unemployment.
• May require assisting clients in developing action steps, actively monitoring, and tracking follow-ups, working with clients both in clinic and on outreach, such as in parks, on street corners, soup kitchens, etc.

Responsibilities - Supervisor and/or Leadership Exercised:

None.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of the resources in Austin for persons with multiple issues including homelessness, substance abuse and mental health.
• Knowledge of working with criminal offenders.
• Skill in establishing and maintaining good working relationships with other City employees and the public.
• Skill in negotiation with other social service programs.
• Skill in obtaining services for clients.
• Skill in the application of casework principles.
• Skill in the process of interviewing and counseling.
• Skill in establishing priorities of tasks according to their criticality.
• Skill in operating a computer.
• Skill in assessment.
• Ability to be creative in developing treatment options.
• Ability to work with "hard-to-reach" populations.
• Ability to assess clients for mental health, substance abuse, and medical needs.
• Ability to engage clients.
• Ability to confront "difficult" clients in a firm yet respectful way.
• Ability to work well under pressure with multiple tasks.
• Ability to work as a team player.

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience in a field related field.
• Experience must be in working substance dependency and homeless populations.
• A Master's degree may substitute for experience up to two (2) years.
• Experience may substitute for education up to four (4) years.

Licenses and Certifications Required:

• Must possess a valid Texas Class C Driver License or the ability to acquire one by hire date. Employment is contingent upon maintaining license.
• Employment is contingent upon meeting City of Austin’s Driver Record Evaluation (DRE) standards. Applicants cannot have more than three (3) moving violations or a total of six (6) DRE points within a period of thirty-six (36) months.

Preferred Qualifications:

• Experience working with adults experiencing homelessness.
• Experience working with clients with significant mental health issues in a clinical setting.
• Experience working with clients will substance misuse issues in a clinical setting.
• Experience working in a criminal justice setting.
• Ability to speak Spanish.

Notes to Candidate:

REQUIREMENT: Please note a resume attachment is required for consideration to this position, please ensure to attach a resume before submitting your application.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

Employment Application:
The City of Austin employment application is an official document; incomplete applications will not be considered.

Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

• Detailed, complete Employment Application is required to help better evaluate the applicant’s qualifications - minimum and preferred as noted on the job posting. Incomplete applications will be disqualified.
  
• You must use “N/A” for fields that are not applicable.
  
• Employment history dates must include month and year.
  
• Verification of employment history dates on resume should match online Employment Application.
  
• Starting salary will be based on overall relevant experience from your employment application, not your resume or cover letter.
  
• Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement.
  

Department:

Austin Community Court

Location:

505 Barton Springs Rd., Austin, TX 78704

Pay Range:

$54,340.00 - $64,660.00

Days and Hours:

8:00 a.m. - 5:00 p.m.; Monday-Friday

If you are selected as a top candidate:

CBI:
If selected as top candidate for this position you must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

• Driving Requirement- This position requires a Valid Driver's License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
  

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-04-17

• 

• City of Austin

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