Definition

Under general direction, performs a variety of highly responsible duties and complex clerical, technical, analytical, and administrative support duties; provides administrative, program, and project support to a City department; plans, develops, and carries out specific programmatic responsibilities related to the department or program to which assigned; analyzes practices and procedures and makes recommendations for administrative and operational improvements; coordinates assigned activities with other divisions, outside agencies, and the general public; assigns and reviews the work of assigned administrative support personnel; and performs related duties as assigned.

CLASS CHARACTERISTICS

This is the fully qualified journey-level classification in the Administrative Analyst series. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the rights to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

•  Leads, oversees, reviews, and participates in the work of staff performing duties in support of the City’s assigned function(s); assumes responsibility for the workflow of an assigned work unit by making work assignments, ensuring work is consistent with quality standards, and timeline expectations are met.
• Performs the more complex analyst work for which there is little or no directly related policies, procedures, or past practice which requires the exercise of independent judgment and discretion in establishing work plans, identifying resources, and completing assignments.
• Provides input for personnel decisions such as performance evaluations, promotions, hiring, and disciplinary actions.
• Performs a wide variety of complex, responsible, and confidential administrative duties for management personnel.
• Coordinates and performs professional-level administrative and programmatic work in such areas as public information, community outreach, contract administration, legislative analysis, and/or information technology.
• Conducts assessments and monitors program performance by researching and analyzing operational, fiscal, and technical data and impact to determine feasibility, resolves problems, and increases efficiency; consults with City staff, management, and outside agencies; recommends and implements modifications to systems and procedures.
• Participates in the development and implementation of new or revised programs, systems, procedures, and methods of operation; compiles and analyzes data and makes recommendations regarding staffing, equipment, and facility needs.
• Develops and administers department, programmatic, and project budgets; collects and accounts for fees and other monies collected; monitors revenues and expenditures; identifies and recommends resolutions for budgetary problems; performs accounting functions related to ordering supplies, equipment and services and processes invoices, including development of special invoices, as necessary.
• Assists in developing goals, objectives, policies, procedures, work standards, and administrative control systems for the department and programs to which assigned.
• Conducts a variety of analytical and operational studies by selecting, adapting, and applying appropriate analytical, research, and statistical techniques; evaluates alternatives, makes preliminary and final recommendations, and assists with the implementation of procedural, administrative, and/or operational changes after approval; prepares comprehensive reports, identifies alternatives, and makes and justifies recommendations.
• Participates in research, development, conversion, installation, and maintenance information technology projects for department-specific applications and systems.
• Develops and manages requests for proposals for professional and/or contracted services; prepares scopes of work; evaluates proposals and recommends award; administers contracts to ensure compliance with City specifications and service quality.
• Communicates orally, in writing, or through graphic representations and statistical summaries with colleagues, managers, employees, the public, organized employee groups, and representatives of various organizations.
• Maintains accurate records and files; develops records management systems and complies with retention schedules.
• Manages and responds to Public Records Act requests.
• Assists with response to active and pending claims against the City.
• Attends and participates in professional group meetings; stays abreast of new trends, technologies, and innovations in area(s) of assignment; researches emerging products and enhancements and their applicability to City needs.
• Monitors changes in federal and state and local regulations, analyzes impacts, and recommends and implements policy and procedural changes after approval.
• Provides technical and functional direction to assigned staff; reviews and controls quality of work; inspects and evaluates work in progress and upon completion to ensure compliance with applicable federal, state, and local laws, rules, regulations, ordinances, and City policies and procedures.
• Monitors quality of work and identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes and staffing levels; implements changes and improvements after approval.
• Prepares, processes, and tracks forms, and records, such as requests for payments, purchase orders, invoices, requests for proposals, bid packages, contracts and agreements, draft resolutions, and mailing lists.
• Provides a variety of administrative support to City commissions or committees; prepares and distributes agenda packets; arranges for necessary set-up and materials to be available at meetings; attends meetings, acts as meeting and/or committee secretary, prepares minutes; follows-up on decisions as required.
• Orders and purchases supplies for the department.
• Performs related duties as assigned.

Education and Experience:

Any combination of training and experience, which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

 Experience: Two (2) years of increasingly responsible professional experience in administrative and management analysis, and the performance of clerical and administrative duties involving frequent public contact.  

Education:   Equivalent to a bachelor’s degree from an accredited college or university with major coursework in business or public administration, or a related field.

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

Filing deadline: 5/8/26

Please see the job announcement in its entirety for additional information about the job and benefits.

PDF Flyer: View/Download PDF File

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• City of Piedmont

• 5104203047