IT Business Systems Analyst Sr (Financial Business System Support)

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The IT Business Systems Analyst Senior is located within the Finance Business Systems Support group in the Finance business unit. This role provides software support as point-of-contact for problem-solving, and supports the design, development, and enhancement of our financial technology ecosystem. This role is responsible for translating accounting and finance requirements into system solutions, optimizing financial workflows, supporting system implementations, and driving process automation for enhanced accuracy, compliance, and efficiency. This position also provides leadership to the IT Business Systems Analyst peer position while also providing assistance and training to support the users of various Austin Energy systems. Austin Energy uses Maximo for work management and PowerPlan for fixed assets accounting & asset management.

Job Description:

IT Business Systems Analyst Senior

Purpose:

Under moderate supervision, this position researches, analyzes, and documents effective business applications and their requirements in support of business-oriented information technology implementations.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals.
  
• Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions.
  
• Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors.
  
• Develop statement of work for use in requests for proposals.
  
• Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems.
  
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  
• Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions.
  
• Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts.
  
• Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization.
  
• Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support.
  

Responsibilities - Supervisor and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others
  

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures.
  
• Knowledge of legacy and web-based systems interfaces.
  
• Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts.
  
• Knowledge of cost-benefit analysis and total cost of ownership modeling.
  
• Skill in performing requirements development, process modeling, reporting and project management tools.
  
• Skill in developing process models and data flow diagrams using industry-standard modeling techniques.
  
• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs.
  
• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.
  
• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.
  
• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
  
• Ability to define, analyze, and find solutions for difficult or complex problems.
  
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
  
• Ability to view the big picture.
  
• Ability to quickly become familiar with emerging technologies.
  
• Ability to identify trends as well as isolated events.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
  
• Experience may substitute for education for up to (4) years.
  

Preferred Qualifications:

• Experience with enterprise accounting, work/asset management systems, and utility‑related accounting (including fixed assets, inventory, and financial reporting).
• Skilled in system implementation life cycles: requirements gathering, testing (integration/UAT), deployment best practices, and post‑go‑live support.
• Strong understanding of accounting processes, internal controls, and compliance with regulatory and audit requirements.
• Experience as a system superuser or help desk resource, with the ability to troubleshoot data discrepancies and system errors.
• Able to develop system procedures, documentation, and training materials; effective trainer with strong communication and stakeholder management skills.
• Proficient in data and visualization tools (Excel, Power BI, SQL a plus) with a continuous improvement, problem‑solving mindset.

Notes to Candidate:

Pay Range: Entry: $80,490 - Mid: $102,200

Schedule: Monday - Friday: 8:00AM - 5:00PM

Location: 4815 Mueller Blvd, Austin Texas 78723

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held.
• Starting salary will be based on overall relevant experience from your application.
• Responses to supplemental questions regarding experience should also be clearly documented in the ‘Experience’ section of the main application.
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
• Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.
• To ensure a thorough evaluation of your qualifications, please answer all applicable questions in the questionnaire section completely. Incomplete, brief, or one-line responses may not provide enough detail and could impact your eligibility to move forward in the selection process.
• Current City of Austin employees must submit their application through ‘Job Hubs’ in Workday to be considered.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution
• This position may require a criminal background investigation.

Good Standing Employees

Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and all of the preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

Critical:

This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Fair Labor Standards Act:

This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system" at the end.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-06-15

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• City of Austin

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