Dispatcher

Dispatcher

Beutler is part of a national leader providing plumbing and HVAC products and services to our customers. We currently have an excellent opportunity for a Dispatcher to join our team.

What we offer:

• $21.00 $26.00/hr. depending on experience
• Comprehensive benefits package including medical, dental, vision & life insurance
• $5 a week medical plan option
• 401(k) plan with company match
• 13 days paid PTO and 8 holidays
• Quality, comprehensive paid training programs
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
• Opportunity to give back to your community through partnership with St. Jude Children's Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
• Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success!

Responsibilities:

• Set and schedule technician appointments for jobs
• Ensure service technicians are dispatched efficiently
• Answer customer calls within a busy office and enter customer data into the computer
• Resolve and assist customers by taking incoming calls and making outbound calls

Qualifications:

• High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education
• One or more years of experience as a dispatcher or in customer service
• Availability to work a Wednesday through Sunday schedule
• Ability to thrive in a fast-paced environment
• A strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by radio and tracking devices
• Excellent organizational skills and the ability to coordinate multiple appointments
• Demonstrated listening, written/verbal communication, and interpersonal skills
• Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word
• Knowledge of the local geographic territory
• Must pass background check and drug screening

If you are interested, in joining our team, please apply today!

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