Investigator (Full-time, SeaWorld San Diego)

We are looking for dedicated individuals to join our team as Retail Loss Prevention Ambassadors, ensuring guests enjoy a safe and enjoyable experience.What You Get To DoDetect and contact shoplifters following the five elements of apprehensionPerform guest surveillance to detect and deter vandalism, unauthorized vending, and sexual predators while blending in with park guestsConduct personnel surveillance in support of investigator or uniform security activitiesComplete written reports on all activityAssist in other areas of the department with tasks and duties when neededConsistently practice safe work habits including but not limited to use of personal protective equipment, lifting, driving, and reporting of unsafe situationsConsistently demonstrate courteous and professional behavior in all work aspects with all team members and guestsWork as part of a team to increase productivity while providing excellent guest serviceProvide excellent guest service to guests and employeesMaintain a professional appearance that meets SEA grooming standardsWhat It Takes To SucceedMust be at least 19 years oldMust have at least a high school diploma or equivalentTwo (2) years of industry experience dealing with retail sales loss preventionStrong investigative skills related to shoplifter apprehensions. Applicant must be able to verify their loss prevention experienceMust have a valid driver's license and be able to obtain a SEA driver's licenseMust have or become CPR, AED, and First Aid certifiedMust have a working knowledge of the English language with excellent verbal and written communication skillsMust possess basic computer/Windows software knowledgeMust be able to write comprehensive and accurate reports based on observations and interviewsEffectively manage conflict both verbal and physicalMust pass background screening and relevant written security examsMust be able to multitask while maintaining a positive attitude to ensure excellent guest serviceMust be able to stand, walk, and work for prolonged periods of time in extreme weather conditionsMust be willing to work a flexible schedule to include weekdays, weekends, evenings, and holidaysConsistently practice safe work habits including, but not limited to the use of personal protective equipment, lifting, and reporting of unsafe situationsMust be willing to comply with and ensure team members comply with all SEA grooming guidelines and employment standardsMust be able to successfully complete all legal, company, and department training requirements to include but not limited to passing required tests and certifications within established timelinesCompensation20.00 per hourThe Perks Of The PositionPaid Time OffComplimentary Park Tickets and PassesPark Discounts on Food and MerchandiseMedical, Dental, and Vision Insurance401K Retirement planVoluntary InsuranceLife InsuranceDisability BenefitsTuition ReimbursementDependent and Health Care Flexible Spending AccountsEmployee Assistance ProgramLegal Assistance PlanSEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.#J-18808-Ljbffr

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