Correctional Services Officer (Part-Time)

The City of Santa Ana is looking for individuals who are results‑oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.DefinitionUnder general supervision of full‑time staff, performs duties related to booking, monitoring and maintaining order among inmates in a direct supervision jail facility.This part‑time classification is distinguished by the need to exercise independent judgment and initiative in the performance of duties within specific areas of responsibility in a Type II jail facility that uses a "direct supervision" inmate management philosophy. Incumbents will work independently under the indirect supervision of designated full‑time jail or police department personnel.Note: CalPERS (CA PUBLIC EMPLOYEES' RETIREMENT SYSTEM) retired annuitants are not eligible for this position.ResponsibilitiesAssist monitoring the conduct of inmates in a variety of custodial situations within a jail facility.Perform inmate intake processes by searching, accepting property, checking criminal history records, booking, issuing clothing, fingerprinting and photographing inmates.Ensure that inmate property is recorded and safely secured.Escort inmates to housing modules from attorney visits, medical visits, and inmates returning from court.Escort and direct inmates to recreational, operational and rehabilitative activities; observe interaction and verbally or physically intervene if necessary.Assist in ensuring that the facility is clean, well‑maintained and secure.Monitor condition of jail facility, identify hazards or maintenance issues and refer matters requiring attention to appropriate personnel.Receive, resolve or attempt to resolve complaints or requests from inmates; refer matters to supervisors.Complete appropriate records such as assignment logs, transfer and release paperwork, etc.Respond appropriately to inquiries regarding inmates.Receive and check incoming and outgoing mail and correspondence.Observe and direct activities during inmate visits.Enforce jail rules and prepare written documentation concerning incidents or violations.Control or assist in monitoring access to attorney rooms and visiting areas within the facility.Assist in processing inmates for court appearances as necessary.Operate department vehicle to pick up medications from local pharmacies, as needed.Operate manual and electronic jail security systems.Provide escort services for maintenance staff and other service providers within the jail facilities.Perform administrative tasks updating classification or housing information, serving subpoenas, processing paperwork and preparing memos and reports.Assist in ensuring that operations comport to applicable state and federal laws concerning the confinement and security of inmates as well as other administrative regulations, judicial rulings, and Police Department manuals, policies and regulations.Perform other related functions as assigned.QualificationsSufficient training, education, and/or experience to demonstrate the skills and abilities listed below; successful completion of pre‑employment process including comprehensive background investigation with no felony convictions; 18 years of age at the time of application.Skill inExercising safe and effective communication skills; basic typing and computer use.Ability toMaintain security, control and custody of inmates; provide clear and direct instructions on rules, regulations and procedures; interact with people of varied social, economic and cultural backgrounds; develop and maintain accurate records and prepare thorough but concise reports; utilize various management information systems and automation tools to maintain and access information and electronic communications via desktop computer systems and computer networks; make decisions on effective courses of action in emergency situations; establish and maintain effective working relationships with others; work effectively under minimal supervision.NOTE: Must possess and maintain a valid California Class C driver's license as a condition of employment.Tattoo PolicyTattoos shall not be visible while employees are on‑duty. If you have any visible tattoos on or behind the ear, on the hands or fingers, or on the neck or head that cannot be covered by a standard collared uniform shirt, you do not meet our tattoo policy and you will not be able to continue in the selection process. If you have any questions regarding the tattoo policy, please contact Background Unit Supervisor, Sergeant Daniel Baek (DBaek@santa-ana.org).Training and CertificationAll candidates will be required to attend and successfully complete an eight‑week correctional officer training academy. Attendance dates are to be determined.Once appointed, candidates will be required to attend and successfully complete an eight‑week, full‑time Correctional Officer training academy within the one‑year probationary period.Selection Process1. REACT Test (50%) – multiple‑choice video simulations and computer‑administered tests (video‑based human relations, reading, math, and report writing). Candidates must achieve at least 75% on the Video Section, 70% on the Count Section, and 80% on the Reading Section.2. Physical Agility Examination – timed 1.5‑mile run (≤ 14 min), 50‑yard sprint (≤ 30 s), obstacle course (≤ 30 s), and body drag (165‑lb dummy, 20 ft in 20 s). All events must be passed.3. Oral Interview Examination – evaluates experience, training and personal qualifications. Candidates need a score of 70% or higher.4. Background Review – prepare personal statement and meet with background investigator.5. Background Investigation and Management Oral Interview – assess employment, neighborhood conduct, references, financial stability, driving history, educational history, and other related factors. Candidates need a score of 70% or higher.6. Polygraph Examination – assesses the truthfulness of the candidate's responses about qualifications and suitability.7. Psychological Evaluation – interview by a licensed psychologist to assess behavior and character.8. Bilingual Oral Fluency Examination (if applicable) – applicants seeking bilingual pay must be fluent in both English and one of Spanish, Chinese, Korean, Vietnamese, or other languages designated by the Orange County Registrar of Voters. Passing this exam is not required to continue in the selection process.Equal Opportunity StatementThe City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.#J-18808-Ljbffr

Government Careers

Show more