CONTRACT MONITOR

Position/Program Information

EXAM NUMBER

C4227H-EA

TYPE OF RECRUITMENT

OPEN COMPETITIVE- EMERGENCY

FILING PERIOD

We will begin accepting applications on Wednesday, February 21, 2024, at 8:00 a.m. Pacific Time (PT).

This examination will remain open until the needs of the service are met and is subject to closure without prior notice.

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Contract Monitor vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those wh o successfully pass the assessment will be considered for permanent appointment to Contract Monitor .

Essential Job Functions

Positions allocable to this class report to a higher-level supervisor and are responsible for making daily observations of services provided by contractors, and documenting and reporting if the contractors are providing services in accordance with contract terms. Incumbents must have the ability to effectively communicate verbally and in writing to prepare daily observation summaries to be submitted and reviewed by the supervisor. Incumbents in this class are required to drive to and from various work areas throughout the County.

A Contract Monitor is responsible for a combination of the following job functions:

• Monitors and reports on a variety of services provided by contractors and may evaluate or inspect services provided.
  
• Observes and captures images of incidents while in the field to document contract noncompliance and other issues.
  
• Responds to service requests and submits work orders that describe the location and type of work needed; visits locations where services have been rendered by the contractor to document the completion of work.
  
• Notifies appropriate County personnel of contractor deficiencies for action.
  
• Routinely monitors assigned areas and submits service requests of field observations to the appropriate County personnel or system.
  
• Distributes service-related materials such as public notices, informational flyers, service promotional items, and announcements of service changes.
  
• Documents the contractors' responsiveness in providing the appropriate kind and level of service specified in the contract agreement.
  
• Directs requests for services or complaints received from the general public, County departments, and other agencies while in the field to the appropriate County personnel or system using mobile technology.
  
• Informs contractor and management if there is an observation of an unsafe condition or noncompliance with contract terms and works directly with the contractors to resolve deficiencies.
  
• Act as primary contact person with contractors as needed.
  
• Testify in court as needed.
  
• Investigates any potential problem areas and may make recommendations to a supervisor, when appropriate.
  
• Performs other work-related duties, as assigned.
  

Requirements

SELECTION REQUIREMENTS:

Two years of experience monitoring, documenting, evaluating, and reporting on services provided by contractors to governmental agencies.

PHYSICAL CLASS:

Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

LICENSE:

A valid California Class C Driver License is required to perform job-related essential functions.

Successful applicants for positions that require driving must obtain and present a copy of his/hers driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked.

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

Additional Information

EXAM CONTENT:

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

SPECIAL INFORMATION:

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

APPLICATION AND FILING INFORMATION:
Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.

IMPORTANT NOTES:

• FALSIFICATION of any information may resultin DISQUALIFICATION or RESCISSION OF APPOINTMENT.
• Utilizing VERBIAGE from Class Specification and/or Requirements serving as yourdescription of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.

APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED.

Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION!

CONTACT INFORMATION
Department Contact Name: Monica Ortega
Department Contact Phone: (626) 458-2141
Department Contact Email: m o rtega@dpw.lacounty.gov

For detailed information, please click here

Closing Date/Time: Continuous

• 

• Los Angeles County

• (800) 970-5478

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